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    Senior Resident Manager - Toronto, ON, Canada - Equiton Partners Inc.

    Equiton Partners Inc.
    Equiton Partners Inc. Toronto, ON, Canada

    3 weeks ago

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    Description
    Equiton Living is a privately owned, full-service property management company that providesquality, well-maintained apartments across Ontario.

    Hands-on, proactive management, highly trained and experienced staff, relationship-oriented business practices, and continued reinvestment in our properties are the keys to our success.

    The Equiton Living team is grounded in sound, professional real estate practices and building-maintenance operations.

    Reporting to the Regional Property Manager, the Senior Resident Manager has the overall responsibility for the day to‐day operations of the property.

    Focus will be on maintaining the building, customer service, performance management and motivating staff to ensure a well‐maintained property, excellent customer service and resident relationships.

    Implement and maintain policies and procedures for daily operations.
    Take the overall lead in suite leasing.
    Train team of Resident Managers and Assistant Resident Managers to support leasing function in the
    evening and on weekends.
    Train team of Resident Managers and Assistant Resident Managers on customer service and office
    Maintaining property cleanliness, inside and out i.e., Select contractors.
    Manage contractors.
    Monitor quality of work.
    Project manage and drive projects to completion.
    Assist the Regional Property Manager in gathering quotes and executing larger capital projects.
    Manage contractors.
    Monitor progress and quality of work.
    Project manage and drive capital projects to completion.
    Ensure high level of customer service for current and prospective residents.
    Perform and document regular building inspections; Conduct in suite, vacant suite, building and grounds inspections.
    Manage the suite turnover process from initial scope through final move in status.
    Cost management of operating budget
    Facilitate the coordination of maintenance work, property services and vendors' activities.
    Assist with issuing legal forms and notices.
    Accounts receivable/rent collection – review monthly arrears report and ensure establish procedures are
    Accounts payable – verify and approve invoices related to managed properties.
    Prepare reports for presentation to Regional Property Manager
    Other duties as assigned from time to time by the Regional Property Manager.
    Computer skills (Email, Excel and Microsoft Word)
    Clean drivers abstract and valid driver's license/insurance and reliable vehicle as travel throughout Ontario is a requirement of the position
    Canadian citizenship, permanent resident status or work permit .
    4 to 6 years previous experience in multi residential property management
    Commercial experience preferred, but not required .
    Our Commitment to Diversity, Equity and Inclusion :

    In addition to being dedicated to building a workforce that leverages diverse talent, we are committed to fostering an inclusive and accessible experience where all employees feel valued, respected and supported.

    We are an equal opportunity employer that values a culture that reflects and celebrates diversity of thought, background and experience.

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