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    Business Systems Analyst - Mississauga, ON, Canada - Gay Lea Foods

    Gay Lea Foods
    Gay Lea Foods Mississauga, ON, Canada

    3 weeks ago

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    Description

    Thursday, February 29, 2024

    Department: Information Technology
    Status: Full-time

    Job scope:

    As a member of the Gay Lea Foods Information Technology Department, this candidate will provide functional and technical support of Gay Lea's business applications, including the ERP, Warehouse Management (WMS) and EDI systems.

    Responsibilities

    • Develop deep knowledge and technical expertise of Gay Lea's business applications
      • Dynamics 365 Supply Chain Management / Finance
      • Koerber One WMS
    • Manage incoming support tickets from business users to solve application, technical and/or database issues
    • Monitor the interfaces between systems (e.g. ERP and WMS, ERP and EDI), and resolve discrepancies
      • Debug, test and promote bug fixes, and follow-up to make sure problems have been addressed satisfactorily
    • Analyze, design and implement system enhancements and new functionalities where required
    • Act as a technology enablement resource for the Gay Lea Enterprise Project Management Office, representing IT as both a stakeholder and expert
    • Conduct functionality demonstrations and training to end-users
    • Work collaboratively with all levels of the organization and with external contractors
    • Contribute to the continuous improvement of IT

    Position Requirements

    • Solid experience supporting IT applications
    • Basic Understanding of general business processes such as 'Order to cash' and 'Procure to pay'
    • Strong analytical and problem-solving abilities
    • Excellent planning and organizational skills to manage multiple priorities and deadlines
    • Team player: ability to work with all levels of the organization
    • Effective interpersonal and verbal/written communication skills
    • Work independently and in a team environment
    • Programming/coding knowledge (particularly X++ and SQL queries) considered an asset

    Formal Education & Certification

    • College diploma or university degree in the field of computer science or 2+ years of relevant work experience in Information Technology
    • Related Microsoft Certification(s) such as Microsoft Dynamics 365
    • Project Management and/or Business Analyst Certifications considered an asset
    • ITIL Certification(s) considered an asset

    Gay Lea Foods is a proud Canadian-owned dairy food and beverage company with a robust portfolio that includes 7 established brands such as Gay Lea Butter, Nordica Cottage Cheese, Ivanhoe Cheese, Salerno Cheese, and Hewitt's Dairy.Our wide range of products are sold in Retail, Foodservice, Industrial, Co-pack, and Export markets, developed and produced out of our 13 manufacturing facilities in Ontario and Alberta.

    Delivering high-quality and innovative products - from the consumer favourite Spreadables and North America's first Smooth Cottage Cheese, to Nothing But Cheese, an innovative snack made with 100% cheese, is what makes us market leaders in our categories. Our grassroots approach to business is what guides our direction and differentiates us from our competitors.

    Our employees inspire our culture of excellence and entrepreneurship. We hire innovative and passionate professionals who know that greatness is achieved through people, partnerships, and acting with a business owner mindset.

    For more about us visit:

    Gay Lea Foods is an equal-opportunity employer and values diversity in our workplace.

    Reasonable accommodation is available upon request throughout our recruitment and selection process. Thank you for your interest in Gay Lea Foods.

    Wishing you all the best with your career search

    • 5200 Orbitor Dr, Mississauga, ON L4W 5B4, Canada
    #J-18808-Ljbffr
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