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    Senior Vice President, Client Services - Vancouver, BC, Canada - rennie

    rennie
    rennie Vancouver, BC, Canada

    6 days ago

    Default job background
    $185,000 - $205,000
    Description
    Permanent Full Time British Columbia, Vancouver, BC, CA

    Reports to:
    Managing Director

    Job Type:
    Full Time, Permanent & Hybrid (4 days in the office and 1 day work from home)

    rennie brings a thoughtful, trusted approach to the real estate industry, supporting our clients and communities for more than 40 years.

    Founded on a people-first culture, our growing team of 130+ head office staff and 270+ real estate advisors work seamlessly together to deliver exceptional experiences and service.

    Collectively, we provide our clients with the confidence they need to make informed decisions when buying, selling, or building a home or community.

    We are diverse—representing a range of skill sets, backgrounds and perspectives—but we are motivated by a common goal: being the most trusted resource in real estate.

    We work in a fast-paced environment, but we make time to celebrate each other and have fun with our colleagues, families and communities.

    We offer our employees a competitive salary and bonus program, as well as extended medical, dental, and healthcare benefits that include an employee assistance program, extensive mental health benefits and a healthcare spending account.

    In addition to statutory holidays, salaried team members enjoy paid vacation time and our home office also closes over the December holidays, as business allows.

    The Vice President, Rennie Developer Services (RDS) plays a strategic role, leading a portfolio of business and overseeing the success of our client and project goals.

    The VP, RDS focuses on building and delivering rennie's value with our clients and continues to set rennie apart as the industry leader and real estate services provider in our marketplace.

    Based out of our office in Victoria, this role will be largely responsible for business development in the Vancouver Island region.


    Client relationship management:
    Works with clients to identify their goals and objectives relating to their projects and ensures that these are outlined, agreed and expectations are managed, as needed
    Provides early intel into the clients proforma to assist in establishing the viability of the project from market, sales and marketing perspective
    Positions rennie as a real estate services company, promoting our full scope of services with clients
    Maintains a consistent pulse on the market data and intel to provide the voice of the buyer/market and continually underpins rennie's differentiator in real estate intelligence
    Leads the rennie team through the envisioning process to define the product offering from unit mix, floor plating, pricing, positioning, amenities and services to ensure the project is set up for success and meets the clients' goals
    Continuously works to secure new or repeat business through networking or delivery of our services to our clients
    Continually looks out to the market within and outside of real estate to find new and innovative ways to influence product, marketing and sales to elevate rennie as a leader in our industry

    Project and people leadership:
    Brings big idea and strategic thinking to defining the product offering, positioning of the project in the market and overall sales and marketing approach in bringing the project to market
    Continually looks beyond the day to day at 10,000 ft level to ensure the teams are managing risk and opportunity in the projects to ensure success
    Ensures the rennie team, at all stages of the project, has a clear sales and marketing plan documented, agreed and are executing on it as agreed with the client
    Attends regularly scheduled project meetings to ensure that the team is tracking on the delivery of sales and marketing plans and that the clients' expectations/needs are being achieved or overachieved
    Acts as the senior rennie representative, as required by the project, when publicly addressing audiences in launching on new projects in the market
    Provides mentorship and support as needed to the Developer Services team to sustain and elevate the rennie brand in delivering our services to our clients
    Leverages current rennie systems and processes and assists, as needed, to embed these into the delivery of our services and provide feedback as needed to assist in innovating and improving the rennie way
    Directly leads a team and is responsible for interviewing, hiring, and training employees; planning, assigning, and directing work to collaboratively achieve the team's objectives; appraising and managing performance; Manages in accordance with rennie's programs and policies to create a thriving and engaging workplace
    Bachelor's degree (B.A.) in business or equivalent in related field
    15+ years' experience in sales and marketing of new homes with
    5-10 years' experience in managing and leading teams
    Licensed under the Real Estate Services Act of BC
    Strong knowledge of local real estate market
    Collaborative, creative, flexible, and innovative team player with an ability to work effectively with peers, senior leaders, and key stakeholders
    Strong administrative and organizational skills with the ability to manage priorities and workflow
    Proficiency in Microsoft Office Suite, Google Suite, and Salesforce
    Located in our Victoria office, this role is primarily office based with some flexibility to work remotely

    We also have a performance based bonus program that supports our employees by recognizing exceptional individual performance and company success.

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