Group Product Manager - Waterloo, Canada - Equitable CA

Equitable CA
Equitable CA
Verified Company
Waterloo, Canada

3 weeks ago

Sophia Lee

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Sophia Lee

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Description

At Equitable, we realize that your work life is not just about performing a job; it's about being part of a workplace that helps you grow and reach your full potential.

Within our friendly and collaborative work environment, we recognize that the key to our growth and success is a dedicated, motivated and client-responsive staff.

Join Equitable today.


Position Title:
Group Product Manager


Reports To:
Director, Group Marketing


Department:
Group Marketing


Term:
Permanent Full-Time


Work Arrangements:
This is a hybrid role.

You will work in our office in Waterloo, ON a minimum of two (2) assigned, consecutive days every other week, plus a fifth (5th) assigned day per month.

You are welcome to work from the office more than the minimum requirement and there may be some roles that are required to work in our office more than the minimum requirement.


The Opportunity:
Equitable is growing We are looking for a Group Product Manager to join our Group Marketing team

Now is an exciting time to join one of the Waterloo Area's and Southwestern Ontario's Top Employers for 2024


What you will be doing:


  • Developing competitive solutions that meet client needs and that are aligned with Equitable Life's growth, retention and profitability goals.

This includes:


  • Monitoring industry trends, customer needs and competitor products to identify gaps and opportunities in our offering
  • Generating product ideas and assessing the potential of those ideas
  • Developing business cases for new products or product enhancements
  • Investigating potential thirdparty service providers and negotiating partnerships to enhance our offering
  • Ensuring our existing products continue to meet client needs, remain competitive and continue to meet objectives for growth, retention, and profitability.

This includes:


  • Monitoring the performance of products
  • Identifying gaps or issues with existing product offerings and leading initiatives to implement enhancements
  • Monitoring changes in legislation and taxation, and leading initiatives to implement required product changes
  • Monitoring competitor product offerings and evolving client needs, and recommending strategies to close gaps or capitalize on opportunities
  • Managing relationships with our thirdparty Service Providers; ensuring they maintain standards for quality and delivery; addressing any services issues that arise; and monitoring and communicating enhancements or updates to their offerings
  • Managing the market research requirements for divisional needs.

This includes:


  • Conducting market research to better understand customer needs, competitive offerings and industry trends

This includes:


  • Providing frontline product support to the Group Sales and Service teams and other internal departments
  • Liaising with partners and thirdparty providers to clarify product features and coverage
  • Developing and providing training to internal audiences to support Group projects and product launches
  • Assisting with content development for our Advisor and Plan Administrator eNews bulletins, ensuring we communicate trends or developments (e.g. legislative or tax changes) that impact our product offering

What you will bring:


  • 510 years group insurance experience, including a strong technical knowledge of contracts/products and how key processes (underwriting, claims, administration) impact our product and service offering
  • Experience in product development is required
  • Experience in underwriting, sales or claims is an asset
  • The ability to balance a strong market orientation with an understanding of risk management is required
  • Strong organization and prioritization skills
  • Demonstrated project management skills and experience with the ability to plan and execute multiple projects simultaneously
  • Excellent communication skills, including the ability to write business cases and product specifications, as well as the ability to lead a team or peers and those more senior without direct line authority
  • Strong interpersonal and influencing skills with the ability to effectively lead initiatives, gain support and build consensus with stakeholders
  • Ability to develop, recommend and implement new products and product enhancements that meet business objectives
  • Innovative problemsolver with strong analytical and decisionmaking skills
  • Ability to drive projects through to completion by collaborating with colleagues or working independently with little or no supervision
  • The ability to quickly understand the impact of industry trends and competitor developments and how they impact our product offerings
  • University degree required
  • Industry designations an asset
  • MBA an asset

What's in it for you:


  • A healthy worklife balance with employee wellness top of mind
  • Annual bonus program, annual vacation allowance, and companypaid benefits program
  • An additional paid volunteer day each year so you can spend time giving

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