Jobs
>
Customer Experience Associate
>
Toronto

    Customer Experience Associate - Toronto, Canada - Northbridge Financial Corporation

    Northbridge Financial Corporation
    Northbridge Financial Corporation Toronto, Canada

    2 weeks ago

    Default job background
    Temps plein
    Description

    Join us as a Northbridge Customer Experience Associate

    As a Customer Experience Associate at our company, you'll play a crucial role in shaping our Voice of the Customer program. Your main responsibilities will include managing customer feedback channels, ensuring data integrity in our customer experience surveys, and collaborating with various teams to enhance our survey platform (Medallia). By analyzing feedback, you'll help us gain valuable insights into our customers' needs and preferences, supporting internal partners with data analysis, reporting, and systems integrations.

    This position requires a unique mix of analytical skills and technical expertise, paired with a strong customer-centric approach. The ideal candidate thrives on working with data and technology, excels at problem-solving, and is a natural storyteller who can easily build relationships.

    We're looking for someone with:

    • A keen eye for detail and high accuracy in analytical tasks
    • The ability to analyze and interpret data from various sources
    • Experience in summarizing both written and numerical data
    • The skill to translate technical information for non-technical audiences
    • Strong communication and analytical skills
    • Experience with Voice of the Customer platforms like Medallia, Qualtrics, InMoment, etc.
    • Familiarity with CRM platforms such as Microsoft Dynamics
    • Basic understanding of IT terminology

    What sets us apart:

    • Work-life balance with a 50/50 split between office and remote work
    • Competitive salaries and various financial benefits
    • Focus on employee well-being through health benefits, wellness programs, and more
    • Commitment to your career growth through education assistance and mentoring programs
  • TD

    Customer experience associate

    1 week ago

    TD Toronto, ON, Canada

    Lieu de travail: · Toronto, Ontario, Canada Horaire: · 15 Secteur d'activité: · Services bancaires personnels et commerciaux Détails de la rémunération : · Nous avons à cœur d'offrir une rémunération juste et équitable à tous nos collègues. En votre qualité de candidat ou d ...

  • Scotiabank

    Customer Experience Associate

    2 weeks ago

    Scotiabank Toronto, Canada

    Requisition ID: 183590 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **First Nations/Metis/Inuit - Customer Experience Associate** · - Posted pursuant to Scotiabank's Special Program under the Employment Equity Act and ...

  • Scotiabank

    Customer Experience Associate

    1 week ago

    Scotiabank Toronto, Canada

    Requisition ID: 188004 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    3 weeks ago

    Scotiabank Toronto, Canada

    Requisition ID: 183664 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    3 weeks ago

    Scotiabank Toronto, Canada

    Requisition ID: 197098 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    3 weeks ago

    Scotiabank Toronto, Canada

    Requisition ID: 192809 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • OFX

    Customer Experience Associate

    2 weeks ago

    OFX Toronto, Canada

    Company Description · **Hi.** We're OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we're a customer-focused business that is all about inspiring ...

  • OFX

    Customer Experience Associate

    3 weeks ago

    OFX Toronto, Canada

    Company Description · **Hi.** We're OFX, a global provider of online, international payment services. We solve the complexity of moving money and enable better decisions. Headquartered in Sydney with offices worldwide, we're a customer-focused business that is all about inspiring ...

  • Fiera Capital

    Associate, Client Experience

    2 weeks ago

    Fiera Capital Toronto, Canada

    At Fiera Capital · We invest in creating a culture of purpose that makes our people feel valued, cared for, seen, and heard. Our approach to employee experience is tailored to your needs and ambitions: · - Your Inclusive Experience: We are committed to cultivating an inclusive, s ...

  • Scotiabank

    Customer Experience Associate

    1 week ago

    Scotiabank Toronto, Canada

    Requisition ID: 197909 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Movable Ink

    Workplace Experience Associate

    2 weeks ago

    Movable Ink Toronto, Canada

    -Movable Ink scales content personalization for marketers through data-activated content generation and AI decisioning. The world's most innovative brands rely on Movable Ink to maximize revenue, simplify workflow and boost marketing agility. Headquartered in New York City with c ...

  • Scotiabank

    Customer Experience Associate

    2 weeks ago

    Scotiabank Toronto, Canada

    Requisition ID: 174235 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    3 weeks ago

    Scotiabank Toronto, Canada

    Requisition ID: 187991 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    1 week ago

    Scotiabank Toronto, Canada

    **Requisition ID**: 193854 · Roynat Capital, a wholly owned subsidiary of Scotiabank, is a national lender and investor with expertise in providing innovative long-term capital solutions for mid-sized companies utilizing senior term, subordinated debt, as well as mezzanine capita ...

  • Scotiabank

    Customer Experience Associate

    1 week ago

    Scotiabank Toronto, Canada

    Requisition ID: 197931 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    1 week ago

    Scotiabank Toronto, Canada

    Requisition ID: 168069 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    2 weeks ago

    Scotiabank Toronto, Canada

    Requisition ID: 166109 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    2 weeks ago

    Scotiabank Toronto, Canada

    Requisition ID: 187417 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **About the role**: · As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put ou ...

  • Scotiabank

    Customer Experience Associate

    3 weeks ago

    Scotiabank Toronto, Canada

    Requisition ID: 188703 · Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture. · **First Nations/Metis/Inuit - Customer Experience Associate** · **_Posted pursuant to Scotiabank's Special Program under the Employment Equity Act and ...

  • Zenfolio

    Customer Experience Associate

    1 week ago

    Zenfolio Toronto, Canada

    **Title: Customer Experience Associate** · **Reports to: Manager, CX** · **Location: Remote (Canada)** · Company Overview · We are living in some of the most exciting times for creative entrepreneurs. Creative professionals are more empowered than ever before to capture the world ...