Supervisor Service Owner - Chatham-Kent, Canada - Enbridge

Enbridge

Verified Company

Chatham-Kent, Canada

3 weeks ago

Posted by:

Sophia Lee

beBee Recruiter

Description

Posting End Date:
April 11, 2023

Employee Type:
Regular-Full time

Union/Non:
This is a non-union position

Do you have verbal strong verbal and written communication and ability explain technology concepts and issues in a manner that business stakeholders understand?

What you will do:

Direct and support a team of individual contributors in meeting our Service Level Agreements (SLAs) and Key Performance Indicators (KPIs)
Responsible for ensuring compliance to all standards and processes including but not limited to security, change and release, project management, budget, privacy etc.
Responsible for interactions with Managed Service Partner and Vendor engagement, including achievement of service levels and performance targets as appropriate.
Responsible for accurate cost reporting, including budget and forecast input, validation of actuals and completion of related budgeting activities.

Who you are:

College or University degree OR threeyear technical diploma and/or 7+ years of relevant work experience 2+ years of leadership experience (experience in a technical or supervisory leadership role)
Strong customer service, leadership, communication, problem solving and decisionmaking skills.
Knowledge and understanding of business needs and drivers, with ability to establish and maintain a level of user trust and confidence.
Able to effectively balance and weigh competing priorities and determine appropriate course of action independently.

Flex-Work

Enbridge provides competitive workplace programs that differentiate us and offer flexibility to our team members.

Enbridge's Flex-Work (Hybrid Work Model) offers eligible employees the opportunity to work variable daily schedules with a flexible start and end time, to opt for a compressed workweek schedule, and the option to work from home on Wednesdays and Fridays.

Role requirements determine your eligibility for each option or combination of options. #LI-Hybrid

Diversity and inclusion are important to us. Enbridge is an

Equal Opportunity and Affirmative Action Employer

We are committed to providing employment opportunities to all qualified individuals, without regard to age, race, color, national or ethnic origin, religion, sex, sexual orientation, gender identity or expression, marital status, family status, veteran status, Indigenous/Native American status, or disability. Applicants with disabilities can request accessible formats, communication supports, or other accessibility assistance by contacting

Information For Applicants:

Applications can be submitted via our online recruiting system only.
We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted.