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    Retail Lead - Toronto, Canada - Eataly North America

    Eataly North America
    Eataly North America Toronto, Canada

    2 weeks ago

    Default job background
    Full time
    Description
    • Handles monetary transactions and performs advanced cashiering duties
    • Provides a steady leadership presence on the floor, constantly interacting with guests, employees and vendors to ensure Eataly's operations are running smoothly and high hospitality standards are met.
    • Supports, motivates, guides, educates and mentors team members
    • Provides prompt, efficient and friendly guest service
    • Rotates, faces and replenishes merchandise and ensures highest quality standards are met.
    • Monitors inventory, checks orders and distributes supplies as needed throughout the department
    • Collects, organizes and sends documentation arriving with shipments to the Inventory Control (IC) Associate
    • Supports in maintaining records to shipment loading and unloading, transfer of goods, etc.
    • Manages transactions and ensures accurate accounting
    • Records shift notes and assists with administrative duties such as scheduling when needed
    • Documents, investigates, escalates and resolves employee or guest incidents
    • Performs other duties as required or assigned
    Qualifications
    • 1+ year of experience as a supervisor in a retail setting, with experience leading a retail team preferred
    • High school graduate or equivalent; post-secondary degree from restaurant management or hospitality program preferred.
    • Ability to handle money accurately and perform mathematical equations
    • Intermediate computer skills including e-mail and Microsoft Office
    • Knowledge of Italian cuisine and beverage preferred

    JOB REQUIREMENTS

    • Availability to work onsite with a flexible schedule often including weekends
    • Ability to lift up to 50 pounds
    • Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
    • Smart Serve Certification
    Additional Information

    Benefits and Perks

    • Medical, Dental, Vision Insurance
    • Paid Time Off
    • Paid Parental Leave
    • RRSP
    • Bonus program
    • Free family meal daily
    • Discounts at Eataly
    • Classes on products and Italian cuisine
    • Referral bonus program
    • and more
    Company Description

    Eataly is the world's largest artisanal Italian food and beverage marketplace Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

    • EAT authentic Italian food at our restaurants, cafés and to-go counters
    • SHOP a selection of high-quality Italian, local and homemade products
    • LEARN through our classes and our team's product knowledge
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