Family Outreach Worker - Toronto, Canada - Canadian Mental Health Association Toronto Branch

Canadian Mental Health Association Toronto Branch Toronto, Canada

3 weeks ago

Full time

Description

Family Outreach Worker – Family Outreach & Response/Community Treatment Order Programs (Full-Time Permanent) The Role and Opportunity

The Canadian Mental Health Association is looking for a Family Outreach Worker for our Family Outreach & Response (FOR) Program. This role is embedded on the East Community Treatment Order (CTO) Program and will work onsite at the Scarborough Health Network. The Family Worker will provide recovery oriented mental health support services including education, support, service navigation and advocacy to families of people experiencing mental health challenges.

Salary: $54,124 – $62,733

Hours of Work: 35 per week

About CMHA Toronto

CMHA Toronto is the city's leading community mental health agency. We provide accessible, quality care for Toronto residents through programs, research and advocacy that create belonging and hope. At CMHA Toronto, we take a client-first, recovery-oriented approach to supporting people and their families when they experience mental health challenges or live with mental illness. By integrating health and social care, we provide services that aid in long-term wellness including housing, employment, community connections and so much more. Our goal? Help everyone thrive in the community.

Responsibilities

Reporting to the Program Manager, the Family Outreach Worker will be required to participate in team meetings and provide regular updates to managers. They will collaborate with their program to enhance capacity to deliver family-centered care. They will work collaboratively with team members to provide support to clients and their families.

The primary aim of the Family Outreach Worker will be to provide education and supportive counselling to families from a trauma-informed and recovery framework. They will help families understand the mental health system in a greater social context, and will enhance families' skills and abilities to have a voice in the mental health system. The Family Outreach Worker will collaborate with other agency family workers to facilitate recovery education and skills-based groups/workshops for families, and will assist in the development of groups/workshops. They will take part in a regular Family Work Community of Practice within the agency.

The Family Outreach Worker will also develop, implement and monitor the service plan and conduct follow-ups with clients as needed. They will complete required documentation pertaining to clients and the program in a timely manner.

Experience & Education Required

CMHA Toronto's ideal candidate will have an undergraduate degree or diploma in social services or related field. The candidate will bring a minimum of three (3) years' experience in community mental health, including experience providing support to families. The candidate will have experience in group/workshop development and facilitation. Knowledge/training in either DBT, CBT or EFFT will be considered an asset. Personal or family lived experience of mental health challenges is considered a strong asset.

The Candidate will have a sound knowledge of mental health legislation, community supports and resources, experience in crisis intervention/prevention, and the ability to address safety from a recovery oriented and family-centered lens.

The candidate will bring strong advocacy skills and the ability to coach families to acquire these skills. They will also have experience working from an anti-discrimination, anti-oppression and trauma-informed perspective, and have the ability work to with diverse communities. The candidate will have excellent communication and interpersonal skills, proficiency with Microsoft Office 365 applications, and have the ability to work independently.

The role does require the ability to work flexible hours with some mandatory evening work.

The candidate will also be required to have a valid Ontario Driver's License, access to a vehicle and insurance coverage.

Why Choose CMHA Toronto?

If you care about mental illness and mental health and you have the right skills, then CMHA Toronto may be the place for you. We have a positive and fair workplace culture, where staff are provided with opportunities for learning and advancement. We are also big believers in wellness and work-life balance. Our benefits include:

Health Care of Ontario Pension Plan (HOOPP), a predictable, secure monthly income upon retirement
Comprehensive Group Health Insurance – Health, Dental, Vision, Paramedicals
Short-term and Long-term Disability programs and life insurance to protect your income upon illness, injury or death
Work-life balance and flexibility – to ensure you have time for the things that matter to you
Work with like-minded, passionate individuals and make an impact on mental health service delivery
Build genuine and authentic connections, with colleagues and clients, with the goal of making a difference

CMHA Toronto is committed to promoting a workplace culture of inclusion, openness, mutual respect, and a 'no blame and accountable' environment. Our staff report that they value the flexibility in work schedules and the work-life balance CMHA Toronto encourages. They appreciate the training and development opportunities provided to staff and the encouragement for continuous learning. Staff often comment on the sense of family and personal support that exists throughout the organization.

CMHA Toronto is committed to an equitable, diverse, inclusive, anti-racist and anti-oppressive workforce reflecting the diversity of the communities within which we work and is an equal opportunity employer. As such, we encourage equity-seeking candidates to apply, especially those who identify as black, Indigenous, people and women of colour, people with disabilities, 2SLGBTQ+ or women. We recognize and honour the intersectionality of equity-based identities. Personal experience with mental health issues, either through self or a loved one, is an asset. If you are contacted by our offices regarding a job opportunity, please advise prior to the interview should you require any accommodation.

To be eligible for this role candidates will be required to adhere to our COVID-19 policy and provide proof of vaccination.

CMHA Toronto thanks all applicants for their interest, however, only those selected for an interview will be contacted.

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