- Enhanced Criminal Record Check (every 5 years)
- Credit Check (every 5 years)
- Social Media Check (every 5 years)
- Identity Verification
- Education Verification
- Employment Verification
- References
- Be the first friendly face our members see at Coast Capital by exhibiting our Coast Capital values;
- We build connection.
- We act with courage.
- We re-imagine.
- Build relationships with member and deliver an outstanding member experience by meeting their initial needs and proactively identifying future opportunities through money chats and so much more
- Educating members on our alternate channels (online banking and mobile platforms) to deliver a memorable member experience
- Contribute to team results through listening, spotting opportunities and partnering with other Coast Capital team members to best meet our members financial needs
- Build a strong understanding of how Coast Capital Savings assists in providing financial well-being to our members
- Create a positive member experience by proactively taking ownership of resolving and preventing member banking issues.
- Be the first line of defense by being on the lookout for any counterfeit money or illegal transactions that may occur.
- Communication - You have strong verbal English communication skills and are comfortable having sensitive conversations with members. A second language you're comfortable using is a bonus.
- Active Listening - You listen to your customer and ensure you identify the challenge they may have so you can work towards a positive outcome.
- Empathy - You understand a bank account is more than numbers on a screen and you can show understanding and respect for whatever situation a member might be in.
- Initiative - You don't sit and wait for something to do. You see something that needs to be done, and do it.
- Problem Solving - You find job satisfaction by identifying a member problem and work towards solving it with them.
- Curiosity - You are a life-long learner who loves to grow their understanding of the financial world.
- Advisory - You are comfortable identifying opportunities and suggesting Coast Capital products to our members by referring them to other specialists within our organization.
- Adaptability - You happily handle whatever situation comes your way.
- Motivation - You are a self-motivated, positive and are looking to grow your career in customer service and/or banking.
- Integrity - You follow the documented process and do the right thing, every time. Even when no one is watching.
- Legal Eligibility - You are legally entitled to work for any employer. Please note for those candidates interested in applying for a Canadian Permanent residency, this position falls under a C National Occupation Code (NOC).
- Purpose is our North Star. We look at everything through our purpose. It informs the advice we provide our members, the experiences and products we create, and the programs we build to support our employees and communities.
- Committed to inclusion and engagement. We have an ongoing focus on equity, diversity, and inclusion and routinely track how we're doing, and what we need to do to keep improving. We foster a culture where everyone can feel safe to be who they really are and thrive.
- A career that grows with you. We believe in developing our people and promoting from within. Many employees have spent decades, and sometimes their entire careers, with Coast Capital and have progressed from the frontlines to senior leadership.
- Work where you're most effective. In 2020 the world changed, and that includes how we work. In response to COVID-19 we launched myWork, which gives employees flexibility in where they work based on the nature of their role.
- Benefits that flex to the needs of you and your family. We offer comprehensive, customizable benefits for you and your family, so you can choose what fits best for you and your lifestyle.
- Retirement options. We also take care of our employees once they retire. That's why we offer the choice of a defined contribution or defined benefit pension plan or RSP's.
- Mortgage and auto financing benefits . Employees save thousands on their mortgages and auto loans with best-in-category benefits.
- Real Recognition . We recognize excellence throughout the year, through an online community that lets employees give kudos and thanks throughout the year. We're human, which means we like to have fun with events, celebrations, and recognition throughout the year.
- An award winning culture . We're a Platinum member of Canada's Best Managed Companies and are regularly recognized by Canada's Most Admired Corporate Cultures and the BC Top Employers Awards.
- We reinvest 10% back into the community. When we do well, our communities do well. That's why since 2000 we've invested over $90 million into our member's communities.
- Double your impact. Through our employee volunteer program, Coast Capital donates $10 for every hour you volunteer to a Canadian charity or non-profit of your choice.
-
business services sales representative
2 weeks ago
Baby Shark Enterprises Ltd Surrey, CanadaEducation: · Expérience: · Education · College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · Tasks · Identify and solicit potential clients · Personal suitability · Client focus · Efficient interpersonal skills · Excellent oral comm ...
-
Customer Service Representative
2 weeks ago
Guillevin International Burnaby, CanadaCustomer Service Representative · Statut: · Régulier, Temps plein · Emplacement: · Burnaby, Colombie-Britannique · Description du poste · Reporting to the Business Centre Manager, the Inside Salesperson sells products, processes customer orders, provides pricing and/or technical ...
-
Underwriting Service Representative
2 weeks ago
Northbridge Financial Corporation Vancouver, CanadaNous sommes la Financière Northbridge. Nous sommes fiers d'être une société canadienne à 100 %, détenue en propriété exclusive par Fairfax Financial. Nous offrons nos services par l'entremise de nos marques Northbridge Assurance, Les assurances Federated et TruShield Assurance. N ...
-
Customer Service Representative
3 weeks ago
Land Title and Survey Authority (LTSA) New Westminster, CanadaDo you want to work for one of BC's Top Employers for 2024 and join an innovative, customer-centric organization? · The Land Title and Survey Authority of British Columbia (LTSA) is looking to hire a regular full time Customer Service Representative to join our Operations divisio ...
-
Representative, People Services
2 weeks ago
Fraser Health New Westminster, CanadaSalary range: The salary range for this position is CAD $ $37.33 / hour Why Fraser Health?: · Fraser Health is the second largest health system in Canada with over 45,000 staff, medical staff and volunteers, and is the largest of five regional health authorities in British Columb ...
-
Customer Service Representative
3 weeks ago
Chevron New Westminster, CanadaWe are seeking a Customer Service Representative to join our team You will be responsible for helping customers by providing product and service information and resolving technical issues. · **Responsibilities**: · - Handle customer inquiries and complaints · - Provide informatio ...
-
Customer Services Representative
2 weeks ago
Coast Capital Savings New Westminster, CanadaAs a member-owned cooperative, we're helping our members with their real goals and real challenges so they can live the real life they want. It's what we've been doing for over 80 years, and it's why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgete ...
-
Member Service Representative
1 week ago
BCAA New Westminster, CanadaWork at an award-winning top employer If you are looking for an empowering and progressive place to shape your future, then you've landed in the right place at BCAA. With our corporate Head Office in Burnaby and locations around BC, we offer a wide variety of opportunities all ac ...
-
Client Service Representative
1 week ago
CIBC New Westminster, CanadaWe're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...
-
Customer Service Representative
3 weeks ago
BMO Financial Group New Westminster, CanadaTenth Street New Westminster British Columbia,V3M 3X3 · This is a part-time role hours per week minimum guarantee) at our Columbia Square branch in New Westminster. This position requires availability to work anytime during branch hours, Monday through Saturday. · Delivers except ...
-
Customer Service Representative
2 weeks ago
BMO Financial Group New Westminster, Canada610 Sixth Street Units New Westminster British Columbia,V3L 3C2 · Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. Works collaborative ...
-
Customer Service Representative
2 weeks ago
Dal-Tile Corp. Vancouver, CanadaDal-Tile est actuellement à la recherche d'un représentant du service à la clientèle exceptionnel pour se joindre à notre ÉQUIPE En tant que représentant du service à la clientèle, nous avons besoin de quelqu'un qui est prêt à fournir une variété de soutien, comme servir les clie ...
-
security services sales representative
3 weeks ago
Atlas Alarms Ltd Vancouver, CanadaEducation: · Expérience: · Education · No degree, certificate or diploma · Experience · Experience an asset · Workplace information · On the road job · Health benefits · Dental plan · Health care plan · Vision care benefits · Financial benefits · Commission · Durée de l'emploi: ...
-
Customer Services Representative
1 week ago
Coast Capital Savings New Westminster, CanadaAs a member-owned cooperative, we're helping our members with their real goals and real challenges so they can live the real life they want. It's what we've been doing for over 80 years, and it's why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgete ...
-
Member Services Representative
3 days ago
Coast Capital Savings New Westminster, CanadaAs a member-owned cooperative, we're helping our members with their real goals and real challenges so they can live the real life they want. It's what we've been doing for over 80 years, and it's why today we stand almost 600,000 members strong. Plus, we invest 10% of our budgete ...
-
Financial Service Representative
9 hours ago
Cash Money New Westminster, CanadaOverview: · **If you are looking for more than a job, join Cash Money to start your career** · Come and work for an organization that offers quality consumer financial products, that is focused on Customer Service, and that has a technology lending platform that is integrated acr ...
-
Financial Service Representative
9 hours ago
CURO Financial Technologies Corp New Westminster, CanadaOverview: · **If you are looking for more than a job, join Cash Money to start your career** · Come and work for an organization that offers quality consumer financial products, that is focused on Customer Service, and that has a technology lending platform that is integrated acr ...
-
Customer Service Representative
2 days ago
Ignite Consulting Group New Westminster, CanadaJob Title: Customer Service Representative · Location: New Westminster, BC · Company Overview: · Ignite Consulting Group is a leading telecommunications company dedicated to providing high-quality internet, television, and phone services to residential and business customers. We ...
-
Payroll Services Representative
2 days ago
Fraser Health New Westminster, CanadaSalary range: The salary range for this position is CAD $ $28.74 / hour Why Fraser Health?: · The Payroll Clerk V performs account analysis, and account reconciliation, taking corrective action where required; coordinates, monitors and maintains the daily operation of accounts su ...
-
Payroll Services Representative
2 days ago
Fraser Health New Westminster, CanadaWhy Fraser Health?: · The Payroll Clerk V performs account analysis, and account reconciliation, taking corrective action where required; coordinates, monitors and maintains the daily operation of accounts such as the Workers' Compensation Board (WCB), Health Benefit Trust, Medic ...
Customer Services Representative - New Westminster, BC, Canada - Coast Capital Savings
Description
Location: Queensborough Branch
Job Type: Part Time
myWork Options: In-person
Starting Salary Range: $22.35-$26.56
Background Screening Requirement:
On any given shift you will be the face of Coast Capital in the branch and balance a friendly advice and service approach with demonstrated ability to proactively listen and identify opportunities to deepen member relationships. By providing our members with support and financial advice, we help them Build a Better Future, Together. While this job is posted as a Customer Service Representative, internally, we title it a Member Service Representative, always putting members at the centre of everything we do.
This is a part-time position with a minimum of 15 hours per week, up to 30 hours per week depending on branch staffing need. Our Queensborough branch is open Tuesday to Saturday and we are looking for candidates who have open availability on those days, with a requirement for Wednesday and Saturday availability.
What you'll get to do:
To be successful as a Member Service Representative in a Coast Capital branch, you must be positive, team-oriented individual with the following knowledge, skills and abilities.
Don't meet every single requirement? At Coast Capital, we believe everyone has potential. We are committed to building better, brighter, more inclusive futures for everyone - including our employees. We see the potential in our employees to achieve amazing things and want to invest in your future. If you're excited about this career opportunity and your experience may not perfectly align with every qualification in this job posting, we still encourage you to apply. You may be just the right candidate for this or other opportunities at Coast Capital.
At Coast Capital, we are committed to equity, diversity and inclusion. We strongly encourage applications from Indigenous Peoples, Black, and racialized persons, persons with disabilities, people of diverse sexual and gender identities and women. We value applicants who have demonstrated a commitment to equity, diversity and inclusion and recognize that diverse perspectives, experiences and expertise benefit of our employees, our members, and our community.
We strive to provide an accessible candidate experience for our candidates with different abilities. If you require any accommodations, please contact or call We will work with you to meet your needs.
Why join Coast Capital Savings?
Customer Services Representative professionals in New Westminster
-
Evelyn Torres
Full Stack Web Developer
-
Sungwon Yoo
RE: Sales Associate
-
Riya Mehay
Employee
-
Blessed Ughulu
Telecommunication Contractor
-
Carolline Cunha
Architecture | Interior Design
-
Khaldoun AlNouisser
Sales and Marketing Professional