Operational Support - Grande Pointe, Canada - Keystone Western

Keystone Western
Keystone Western
Verified Company
Grande Pointe, Canada

1 week ago

Sophia Lee

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Sophia Lee

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Description

JOB TITLE:
Operational Support / Customs Clearance Clerk


REPORTS TO:
Operations Manager


OVERVIEW OF ROLE:


  • To ensure the customer is always serviced first with a focus on safety and compliance.
  • Execute on Operational Excellence in accordance with Keystone Western and industry best practices.
  • Provide a safe and comfortable working environment for all driving and complimentary staff.

DUTIES AND RESPONSIBILITIES:


  • Position yourself as a reliable point of contact that can successfully balance the daytoday expectations of customs clearance with other clerical tasks.
  • Determine safe transit times of drivers to assist in scheduling their deliveries with clients.
  • Work with all areas of Operations, Logistics and Sales to maximize utilization of resources and achieve individual and group goals.
  • Cultivate strong working relationships with our driving force.
  • Ensure you are fully trained and operational on all aspects of TruckMate related to the customs clearance process, diligently utilizing the appropriate macros with your respective fleets in a timely and efficient manner. Attention to accuracy a must.
  • Work closely with Safety Department to ensure accuracy in TruckMate of equipment and licensing data.
  • Order entry, maintaining spreadsheets, working with multiple screens at once to complete tasks.
  • Pursue personal development opportunities and encourage others along the same path.
  • Work closely with the Operations Supervisor to ensure compliance with company policies and external regulations.
  • Other light duties to be assigned, i.e. ordering of office supplies, assisting in social committee planning etc.

Benefits:


  • Casual dress
  • Company events
  • Onsite parking

Schedule:

  • Monday to Friday

Work Location:
In person
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