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Customer Care and Sales Specialist - Barrie, ON, Canada - Near North Supply Inc
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Description
We are looking for a proactive, resourceful, and driven Customer Service & Counter Sales Representative to join our growing teamProduct knowledge training and skill building opportunities
The Customer Service & Counter Sales Representative is responsible for handling inquiries to Near North Supply Inc.
submitted in person at the sales counter, via telephone, via email, via fax or by any other electronic or direct means in an expedient manner.
Superior customer service is of utmost importance.Relays order status to customers or the status of credits and warranty claims
Responds to customer inquiries on installation, troubleshooting, appropriate adjacent equipment, etc.; Maintains the CRM database, customer order records, and associated documentation
Responsible for supporting the customer service members and assisting the shipping and receiving department
2– 3 years of demonstrated customer service experience in a similar role
~ Previous experience in Plumbing or Construction and CRM considered an asset
Near North Supply is a Wholesale distributor of Plumbing, Groundwater, Wastewater, and Water Conditioning Products. Founded in 1989, Near North Supply Inc.
has become one of the premier independent wholesale specialty distributors in Central and Northern Ontario, in the plumbing, wastewater, groundwater, water conditioning and hydronic heating industries.
Only those applicants that are selected to move forward into the next stage of the recruitment process will be contacted.
We are committed to providing equal opportunities for persons with disabilities. Accommodations are available at all stages of the recruitment process, at the candidate's request.