Jobs
>
Mississauga

    Development Officer, Direct Marketing - Mississauga, Canada - Trillium Health Partners

    Trillium Health Partners
    Trillium Health Partners Mississauga, Canada

    2 weeks ago

    Default job background
    Description

    Job Description

    DEVELOPMENT OFFICE, DIRECT MARKETING & ANNUAL GIVING | FOUNDATION

    Position Title: Development Officer, Direct Marketing & Annual Giving - Full Time

    File #:

    Reports To: Manager, Direct Marketing & Annual Giving

    Status: Full time Permenent

    Site: Hybrid work at Trillium Health Partners Foundation office at 2085 Hurontario Street, Mississauga, with occasional work at hospital sites – Mississauga, Credit Valley Hospital and Queensway Health Centre sites.

    Posted: April 9th, 2024

    Internal Deadline: May 12th, 2024

    At Trillium Health Partners Foundation (THPF), we envision a future where health care transcends expectations and every member of the community has access to the care they need, when they need it the most.

    Our vision is bold: build a new kind of health care for a healthier community.

    We are the driving force behind Trillium Health Partners . Our team is raising money for the hospital so that millions of patients in the West GTA and surrounding communities have access to the care they need. Trillium Health Partners is comprised of Credit Valley Hospital, Mississauga Hospital and Queensway Health Centre and is one of the largest community-based, academically affiliated acute care facilities in Canada serving one of the fastest growing populations in the country. Trillium Health Partners is a teaching hospital affiliated with the University of Toronto and home to the Institute for Better Health, the hospital's research and innovation engine. It is also the regional specialist for over 14 programs such as cardiac, cancer, stroke, neurology, mental health and so much more. Our doctors and nurses partner with your local hospital to offer highly complex care.

    Our 40+ member team is comprised of exceptional talent, with diverse backgrounds and expertise dedicated to raising the crucial funds needed to address the highest priority needs of our hospital.

    We operate with respect, collaboration and a drive for excellence and have already made a massive impact Our fundraising milestones include securing the largest donation ever made to a hospital in Canada by Peter Gilgan and the Peter Gilgan Foundation of $105 million to help build the future home of The Peter Gilgan Mississauga Hospital. We also secured the largest corporate match by Orlando Corporation of $75 million to support development of the new hospital, mental health and research and innovation.

    While we love setting records, we are hungry for more and need your help getting there.

    Join us to help revolutionize the future of health care in the West GTA

    The Role

    The Development Officer, Direct Marketing & Annual Giving is a full-time position within the Marketing and Community Engagement team at Trillium Health Partners Foundation. Reporting to the Manager, Direct Marketing & Annual Giving, the Development Officer, Direct Marketing & Annual Giving will work with the Manager to manage a portfolio of programs designed to support key business objectives including donor acquisition, donor retention, and revenue generation.

    The successful candidate will have experience managing Annual Giving and Direct Marketing programs and will quickly build rapport with a number of vendors and internal relationships to achieve success. Preference will be given to candidates with prior experience in a hospital foundation, health-related charity or another health care or non-profit context.

    PRIMARY RESPONSIBILITIES

  • Responsible for contributing to sizeable annual fundraising targets across programs that include: Tribute Programs (In Honour, In Memory), Staff Giving, Direct Mail (including a Gift Catalog and Newsletters), Monthly Giving (including Door-to-Door Fundraising and Telemarketing) and mass digital fundraising (email, organic & paid social, search, display,
  • Ensures programs are executed with a multi-channel approach and considers, email, social media & digital fundraising tactics, in collaboration with marketing & communications team.
  • Continually measures and improves user experience for digital fundraising channels and ensures that all digital fundraising efforts support brand strategy.
  • In collaboration with Director and Manager, supports the execution of comprehensive, measurable testing plans; a DM/email testing roadmap and the execution of A/B tests to optimize key metrics including open, clickthrough, and conversion rates
  • Recommends and develops tactics for growth and stewardship and regularly monitors program performance, and adjusts or re-evaluates program tactics to optimize programs as appropriate.
  • Manages contact with donors including responses to donor inquiries, monthly donor cancellation and/or complaints and escalates issues as appropriate. Includes RE data entry to capture donor activity for tracking and reporting purposes and ensures all donor interactions are accurately recorded and updated in Raiser's Edge.
  • Assists in managing vendors and suppliers (for example: Canada Post, Direct Mail and Telemarketing agencies, , ensuring budgets and deadlines are met based on agreed upon goals & KPIs. Reports and manages issues that arise with vendor to resolution.
  • Responsible for project management; delivering projects on scope and on time or flagging issues if necessary.
  • Executes documented business rules around mid-level donor management and the movement / upgrade between annual programs and major gift programs.
  • Works with Corporate Services department to ensure timely, accurate and proper gift processing, data pulls & list management, including monitoring & evaluation of data.
  • Builds strong, collaborative relationships within the Foundation, with key departments within the hospital and with various vendors that will be managed by this role.
  • Champions an environment that ensures effective sharing of information and collaboration with other Foundation programs and teams.
  • Committed to learning and is informed on best practices, new tools and technology in digital fundraising and marketing.
  • Stays engaged and current with hospital updates, health care topics and news of relevance to Direct Marketing.

    • QUALIFICATIONS

  • 1-3 years of Direct Mail and Email development and telemarketing program execution and measurement
  • Degree in business, marketing, communication, or other related disciplines
  • tactics and best practices stewarding donors including developing trigger-based and lifecycle based automated communications.
  • Understanding of and experience with direct marketing test and control methodology as well as key metrics for direct marketing campaign success
  • Understanding of and experience utilizing segmentation approaches for direct marketing campaigns
  • Experience in, and comfort with, managing vendor and supplier relationships as an extension of the team.
  • Strong interpersonal skills, effective at building relationships and able to work well with donors, colleagues and key Foundation and Hospital stakeholders at all levels.
  • Ability to work independently and efficiently in a busy environment managing multiple projects, shifting priorities, and tight deadlines.
  • Strong organizational and project management skills with a strong personal commitment to excellence
  • Highly professional and articulate with sensitivity, discretion, and an appropriate demeanour.
  • Experience working in hospital environment, and / or health-related charity an asset
  • Experience with door-to-door fundraising and / or telemarketing campaigns an asset.
  • Experience with digital fundraising – online donation forms, P2P platforms, email, paid & organic digital advertising, lottery, etc.

    • TECHNICAL SKILLS

  • Strong analytical skills and business acumen
  • Strong proficiency with Microsoft Office suite (PowerPoint, Excel and Word in particular).
  • Donor/Client database experience (Raiser's Edge Experience strongly preferred)
  • Experience with Luminate Online, TeamRaiser, WordPress
  • Experience / knowledge of digital advertising – Google Grant, Google, Facebook, Instragram, Bing.
  • Experience with 3rd party donation platforms such as CanadaHelps, ECHOage, etc. an asset

    • Work Environment

  • Willingness to work flexible hours and to tight deadlines as needed —some after-hours work may be required.
  • Hybrid work schedule with 1 day in the office
  • Valid driver's license and access to a reliable vehicle an asset.

    • Internal employees who believe they possess the necessary qualifications and experience for this position and who have been in their current position for at least six (6) months are encouraged to apply.

  • Trillium Health Partners

    Development Officer, Direct Marketing

    3 weeks ago

    Trillium Health Partners Mississauga, Canada

    **Job Description**: · DEVELOPMENT OFFICE, DIRECT MARKETING & ANNUAL GIVING | FOUNDATION · **Position Title**:Development Officer, Direct Marketing & Annual Giving - Full Time · **File #**: · **Reports To**:Manager, Direct Marketing & Annual Giving · **Status**:Full time Permene ...

  • Operation Smile Canada

    Direct Marketing Coordinator

    3 days ago

    Operation Smile Canada Toronto, Canada

    **EMPLOYMENT OPPORTUNITY** · **Direct Marketing Coordinator** · **Location: Toronto, ON** · **Date Issued: February 28, 2023** · **OPERATION SMILE** · We are a volunteer-delivered global medical charity that provides free, safe surgery and comprehensive care to patients with clef ...

  • Holland Bloorview Kids Rehabilitation Hospital

    Manager, Direct Marketing

    1 week ago

    Holland Bloorview Kids Rehabilitation Hospital Toronto, Canada

    1.0 FTE (37.5 hrs/week) · $75,000 annual salary · Reporting to the Director, Community Fundraising, the Manager, Direct Marketing plays a crucial role in the ensuring the success of Holland Bloorview's Annual Giving appeals and campaigns. · The Manager, Direct Marketing will lead ...

  • Alarm Guard Security Services Inc.

    Consumer Direct Marketing

    20 hours ago

    Alarm Guard Security Services Inc. North York, Canada

    Alarm Guard Security Services Inc. has been helping protect thousands of families since 2003. We are a well-respected company with the support of the most trusted name in North America - ADT Security. Our goal is to provide customers, with a premiere service experience from start ...

  • Canada Post - Postes Canada

    Directeur, Stratégie de Marketing

    1 week ago

    Canada Post - Postes Canada Toronto, Canada

    Numéro de la demande d'emploi : 177954 · Fonction administrative : Marketing · Ville principale : Toronto · Emplacement(s) supplémentaire(s) : Ottawa · Province : Ontario · Type d'emploi : Temps plein · Statut d'emploi : Permanent · Exigences linguistiques : Anglais essentiel · C ...

  • Alarm Guard Security Services Inc.

    Consumer Direct Marketing

    1 week ago

    Alarm Guard Security Services Inc. North York, Canada

    Alarm Guard Security Services Inc. has been helping protect thousands of families since 2003. We are a well-respected company with the support of the most trusted name in North America - ADT Security. Our goal is to provide customers, with a premiere service experience from start ...

  • March of Dimes Canada

    Specialist, Digital and Direct Marketing

    2 weeks ago

    March of Dimes Canada Toronto, Canada

    Would you like to work for a not-for-profit organization that is dedicated to maximizing the independence and community participation of people with disabilities across Canada? Would you like to play a role in advocating for inclusion and equity for all people living with disabil ...

  • Fidar System Inc

    Direct Marketing and Sales Specialist

    1 week ago

    Fidar System Inc North York, Canada

    **Responsibilities**: · - Follow up on visits and inquiries to maintain strong client relationships and address any concerns. · - Proactively identify and pursue new business opportunities by reaching out to potential clients and presenting our products and promotions. · - Conduc ...

  • Manulife

    Director Marketing, Direct-to-consumer

    1 week ago

    Manulife Toronto, Canada

    We are a leading financial services provider committed to making decisions easier and lives better for our customers and colleagues around the world. From our environmental initiatives to our community investments, we lead with values throughout our business. To help us stand out ...

  • AGM Advantage

    Direct Marketing and Sales Associate

    6 days ago

    AGM Advantage Hamilton, Canada

    **Direct Marketing Associate** · **This is at locations in Toronto** · **It is not remote.** · **Job Types: Full-time** · **Are you bold? Outgoing? Ready to be a part of something exciting and full of opportunity? Join us at AGM Advantage We have massive goals and aren't backing ...

  • Manulife

    Directeur Principal, Marketing, Rapports Et

    5 days ago

    Manulife Toronto, Canada

    locations- Toronto, Ontario- CAN, Quebec, Montreal, 900 Boulevard de Maisonneuve Ouest- time type- Temps plein- posted on- Publié aujourd'hui- job requisition id- JR Nous sommes un fournisseur de services financiers qui s'emploie à faciliter les décisions de nos clients et de nos ...

  • CIBC

    Business Consultant, Direct Marketing Analytics

    2 weeks ago

    CIBC Toronto, Canada

    We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients. · At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what ...

  • TELUS

    Manager, Direct Marketing Retail Channels

    3 days ago

    TELUS Toronto, Canada

    Location: Toronto, ON, CA Vancouver, British Columbia, CA- Req ID: Jobs by Category: Sales and Marketing- Job Function: Marketing- Status: Full Time- Schedule: Regular**Description**: · **Our team and what we'll accomplish together**: · The Channel Marketing team (within the Cons ...

  • CONSUMER & SMB/MARCHÉ CONSOMMATEUR & PME

    Gest. Princ., Informatique Décisionnelle

    3 weeks ago

    CONSUMER & SMB/MARCHÉ CONSOMMATEUR & PME Mississauga, Canada

    Code de demande: 411722 · Bell ne se contente pas de construire des réseaux de calibre mondial, d'élaborer des services novateurs et de créer du contenu pour des médias multiplateformes : elle révolutionne la manière dont les Canadiens communiquent. · Si vous êtes prêt à donner c ...

  • Vacances Air Canada / Air Canada Vacations

    Chef de Service, Comptes Nationaux

    2 weeks ago

    Vacances Air Canada / Air Canada Vacations Mississauga, Canada

    Relevant du Directeur principal des ventes et des partenariats, l'accent sera mis sur l'établissement de relations, des activités et promotions tactiques, les campagnes de marketing et la gestion stratégique des comptes. · **RESPONSABILITÉS**: · - Élaborer, gérer et maintenir des ...

  • Alarm Guard Security Services

    Consumer Direct Marketing

    1 day ago

    Alarm Guard Security Services North York, ON, Canada Full time

    Please apply on · Alarm Guard Security Services Inc. has been helping protect thousands of families since 2003. We are a well-respected company with the support of the most trusted name in North America - ADT Security. Our goal is to provide customers, with a premiere service e ...

  • Christie Innomed

    Gestionnaire de Comptes, Solutions Ti en Santé

    3 weeks ago

    Christie Innomed Mississauga, Canada

    **À propos de Christie Innomed**: · Au service de l'imagerie médicale depuis 1954, Christie Innomed développe, distribue, intègre et soutient des produits et des solutions innovants qui améliorent les performances des établissements de santé canadiens en matière d'imagerie médica ...

  • Primerica

    Regional Life Sales Manager

    1 week ago

    Primerica Mississauga, Canada

    About this Position · Responsibilities and Qualifications · Responsabilités: · - Assurer le marketing des produits d'assurance-vie individuelle auprès de l'effectif de vente · - Fournir à l'effectif de vente du soutien en matière de ventes et de formation dans le domaine de l'ass ...

  • Bell Canada

    Gestionnaire Principal(E), Communications Marketing

    2 weeks ago

    Bell Canada Mississauga, Canada

    Code de demande: 411847 · Bell ne se contente pas de construire des réseaux de calibre mondial, d'élaborer des services novateurs et de créer du contenu pour des médias multiplateformes : on transforme la façon dont les Canadiens communiquent entre eux et avec le reste du monde. ...

  • Staples Canada

    Superviseur Des Services D'impression Et de

    1 week ago

    Staples Canada Mississauga, Canada

    : · **À propos de nous** · Staples/Bureau en Gros est l'Entreprise du travail et de l'apprentissage; nous sommes des partenaires dynamiques et inspirants pour nos clients et les collectivités dans lesquelles nous vivons. Chez Staples/Bureau en Gros, nous inspirons les gens à tra ...