- A comprehensive total rewards package
- Competitive wage and benefits
- Rapid and continued growth, ensuring a constantly challenging and rewarding environment
- A workplace culture fosters a sense of collaboration
- Ongoing training and development opportunities
- Passionate about customer experience; a great communicator who can provide exceptional interactions with customers
- Committed to excelling as a member of a high performing team
- Able to multi-task in a fast-paced environment
- Good computer knowledge, including Microsoft Office Suite
- Previous retail experience an asset
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Solis - Patient Services Specialist (1 year Contract) - Mississauga, Canada - FYidoctors
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Description
If you have a passion for style and helping customers find their perfect fit, as well as experience in retail customer service, we'd love to hear from you. Come and join us at our Queen Spectacle Store, on Queen Street in Toronto.
When you join Queen Spectacle (partners of Solis Optics), you'll see that this is more than just a job. We value our people and offer a comprehensive benefits package and the chance for you to grow personally and professionally. Check out our website and apply today
Why You Should Join Us:
With over 60 partner locations across Canada, Solis Optics is a whole new way to look at glasses. Our locations are your neighborhood retail optical shops, we are committed across all locations to giving our customers a carefully curated, enjoyable and affordable experience.
Our locations carry Canada's largest selections of designer eyewear. At Solis Optics, we believe everyone should have access to the eyewear brands they love at a price they can afford. Our goal as your one stop shop is to offer quality products at great value and provide an enjoyable retail experience.
Join our team at Solis Optics and help us in creating a remarkable customer experience and finding a frame for every face.
How You'll Benefit:
The Role:
Our is looking for someone like you to bring your exceptional skills and experience with you and join us as our newest
The plays a critical role within Solis Optics and is crucial to our success by delivering world-class service to our customers. You'll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience.
This position is a Part-Time, 1 year Contract working up to 20-29 hours per week, Mondays to Saturdays.
What Will You Be Doing?
·Warmly greeting customers as they enter our store
·Communicating with customers in person, by phone, and by email
·Billing the customer, their medical service provider and other third parties
·Managing appointment bookings, prescription printouts and billing and payments
·Upholding excellent customer service standards using your charisma and problem-solving skills
What Do You Bring?
We appreciate your interest in Queen Spectacle (partners of Solis Optics) and hope it didn't take too much time to apply. So, leave the rest to us. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities