- Process reservation requests, changes, and cancellations from phone, fax, or mail.
- Identify guest needs, room type, and verify availability.
- Explain policies, document requests, answer inquiries, and maximize revenue.
- Communicate regarding VIP reservations and maintain data accuracy.
- Set-up billing accounts and follow company policies.
- Welcome guests, assist with needs, and maintain professionalism.
- Develop positive relationships, comply with standards, and fulfill job duties.
- Education: High school diploma or G.E.D. equivalent.
- Related Work Experience: Minimum of 1 year.
- Supervisory Experience: Not required.
- License or Certification: None
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Reservation Coordinator - Whistler, Canada - Marriott International, Inc
Description
Additional InformationPay Range: $25.50-$27.50 per hour
Job Category: Reservations
Location: Delta Hotels Whistler Village Suites, 4308 Main Street, Whistler, BC, Canada VIEW ON MAP
Schedule: Full-Time
Located Remotely? N
Relocation? N
Position Type: Non-Management
POSITION SUMMARY
PREFERRED QUALIFICATIONS
Marriott International values diversity and maintains a people-first culture. They promote non-discrimination and equal opportunities.
Delta Hotels Whistler Village Suites offers job accommodation assistance under provincial legislation. Phone or email for accessibility in the recruiting process.
Delta Hotels prioritize essential traveler needs and provide purposeful service. They focus on details that matter, ensuring guests can focus on key activities. Join Delta Hotels by Marriott for an opportunity to deliver your best work, fulfill your purpose, belong to a global team, and enhance your potential.
