- Creating, updating, and maintaining high-quality user documentation for our SaaS products and Persistence platform
- Working closely with subject matter experts from Product Management, Product Development, and Technical Support to turn technical specifications and reports into content for our customers
- Adhering to the corporate style guide to create user-centric documentation
- Performing pre-production and post-production work on localized/translated files
- Maintaining a team and departmental collaboration (or wiki) site using Confluence
- Foster a culture of continuous improvement through retrospectives
- 5+ years of experience developing technical content for complex enterprise software products in an Agile development environment.
- Intermediate to advanced knowledge of MadCap Flare
- Experience editing and publishing API documentation
- Experience working with HTML and CSS
- Experience managing source files in Git repositories
- Experience working with a geographically diverse development organization, cross-functional project teams with demonstrated ability to communicate effectively with technical and non-technical staff
- Excellent research skills with an ability to distill complex information into clear, concise content directed at your target audience
- Excellent written and oral communication skills
- Strong critical thinking and problem-solving skills with attention to detail
- Demonstrated ability to prioritize, multi-task, and meet aggressive deadlines while working with multiple projects/stakeholders
- Ability to work independently and as part of a documentation team
- Experience creating documentation in a CI/CD software development environment
- Experience implementing an AI strategy to optimize the user experience
- Bachelor's degree in Computer Engineering, English, Journalism, Communications, or equivalent field, and
- Certificate in Technical Writing (desired)
- MadCap Flare, for creating and publishing content
- Atlassian suite, specifically Confluence and JIRA
- Git command-line or client, specifically Sourcetree
- Microsoft 365 apps
- Competitive salary and benefits package
- Hybrid work environment
- Opportunity to work with a diverse and talented global team
-
Technical Writer
2 weeks ago
Jackson Hogg Limited Vancouver, Canada**ERP Technical Writer - Contract role (on-site)** · We at Jackson Hogg are working in collaboration with a major outdoor retailer who have an opening for a D365 F&O Technical Writer to assist them in the ongoing implementation. · They are looking for an experienced Technical Wri ...
-
Technical Writer
2 weeks ago
Novarc Technologies Inc. North Vancouver, CanadaWe are looking for a **Technical Writer** to join our growing team and support the product documentation for our collaborative robots. · **Responsibilities** · - Managing all product documentation (ie. user manuals, instructions, etc). Content to be provided by other team members ...
-
Technical Writer
2 weeks ago
PortaOne Vancouver, CanadaPortaOne is looking for a technical writer to join our team. You'll be working with new release guides, handbooks that keep updating permanently. · At PortaOne, we have complicated products — and we seek a professional that'll be explaining them in clear and simple language. Our ...
-
Technical Writer
2 weeks ago
Xplor Vancouver, CanadaCompany Description · At Xplor, we help businesses thrive by making life simple for daily activities with a recurring nature. We do that by offering smart software, payments, and commerce-enabling solutions across five "everyday life" verticals: Health and Fitness, Education, Bou ...
-
Technical Writer
2 weeks ago
Workday Vancouver, CanadaYour work days are brighter here. · At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us a ...
-
Technical Writer
2 weeks ago
InfoObjects Vancouver, CanadaTechnical Writer · Location: Hybrid (3 Days onsite)at British Columbia V6B 1M8 Canada · Duration: +6 months · JD: · **About the Role** · - Works closely with editorial, development, customer support, product management, and services to develop high-quality technical content. · - ...
-
Technical Writer
3 weeks ago
Attabotics Vancouver, Canada**About You** · - You want to work for a fast-paced company that thinks big and dreams huge. You are driven, view work as more than just a job, and are never satisfied with a project left half-done. You have a strong sense of personal ownership and responsibility for completion o ...
-
Technical Writer
1 week ago
AccelByte Vancouver, CanadaAt AccelByte, our mission is to empower game creators by providing them with the backend platform and tools required to make scalable, reliable AAA-quality games. The company was founded in 2016 by industry veterans who have engineered online systems for some of the largest game ...
-
Technical Writer
1 week ago
Insurance Council of BC Vancouver, CanadaThe Insurance Council of British Columbia is the regulatory organization that licenses and regulates the activities of over 50,000 life and general insurance agents, general insurance salespersons, insurance adjusters, and restricted travel insurance agents in British Columbia. · ...
-
Technical Writer
2 weeks ago
Alida Vancouver, CanadaVancouver, BC, Canada · Full Time · Professional Services · Mid Level · **Technical Writer** · As a Technical Writer, you have the opportunity to develop compelling self-help content that will help Alida customers, partners, and employees achieve their goals through our platforms ...
-
Technical Writer
2 weeks ago
LTIMindtree Vancouver, Canada**About LTIMindtree** · LTIMindtree is a global technology consulting and digital solutions company that enables enterprises across industries to reimagine business models, accelerate innovation, and maximize growth by harnessing digital technologies · - . As a digital transforma ...
-
Technical Writer
1 week ago
Workday Vancouver, CanadaYour work days are brighter here. · At Workday, it all began with a conversation over breakfast. When our founders met at a sunny California diner, they came up with an idea to revolutionize the enterprise software market. And when we began to rise, one thing that really set us a ...
-
Technical Writer
2 weeks ago
O2E Brands Vancouver, CanadaThe Opportunity: · When we say It's All About People we mean it. We have created a hybrid work model that helps us get together to Collaborate, Celebrate and Connect while enjoying the flexibility of working where it makes sense for you. For this role's duty and responsibility we ...
-
Technical Writer
5 days ago
PortaOne Vancouver, CanadaPortaOne is looking for a technical writer to join our team. You'll be working with new release guides, handbooks that keep updating permanently. · At PortaOne, we have complicated products — and we seek a professional that'll be explaining them in clear and simple language. Our ...
-
Technical Writer
3 days ago
SNC-Lavalin Vancouver, Canada**1ascvTechnical Writer** · Are you looking for a company that works on major engineering projects all over the world? Do you want to make a difference by improving the daily lives of communities worldwide? Are you seeking to join an inclusive and diverse team that you can truly ...
-
Technical Writer
2 weeks ago
InfoObjects Software, Inc. Vancouver, Canada**About the Role** · - Works closely with editorial, development, customer support, product management, and services to develop high-quality technical content. · - Drafts, maintains, and edits content for release notes and release publications. · - Reviews UI text for consistent ...
-
Technical Writer
2 days ago
Xplor Vancouver, CanadaCompany Description · At Xplor, we help businesses thrive by making life simple for daily activities with a recurring nature. We do that by offering smart software, payments, and commerce-enabling solutions across five "everyday life" verticals: Health and Fitness, Education, Bou ...
-
Technical Writer
2 weeks ago
DDS WIRELESS INTL INC. Vancouver, Canada**About DDS Wireless International** · DDS Wireless International celebrates 35 years as a leader providing transportation industry solutions. We are an innovative developer of software as a service (SaaS) products and services and wireless hardware devices for the Transit and Ta ...
-
Technical Writer
5 days ago
Pacston Technology Group Inc. Vancouver, CanadaPacston Canada is on the hunt for Writer I/II (Managerial and Quality Control Editor Track) to work remotely in Canada. A Writer I/II (Managerial and Quality Control Editor Track) will be responsible for writing and editing legal documents for immigration petitions, including rec ...
-
Technical Writer
10 hours ago
Absolute Software Vancouver, Canada**Job Details** · We are looking for a results-driven, self-motivated Technical Writer to complement our Absolute Secure Endpoint documentation team. The Technical Writer develops, maintains, and publishes information products, such as console help, release notes, API documentati ...
Technical Writer - Vancouver, Canada - Absolute Software
Description
Open to candidates based in Vancouver, British Columbia, Canada or remote in North American time zones (US or Canada)
We are looking for a results-driven, self-motivated Technical Writer to complement our Absolute Secure Endpoint documentation team. The Technical Writer develops, maintains, and publishes information products, such as console help, release notes, API documentation, and partner integration guides. A Senior Technical Writer and a Localization Manager will mentor the individual in this role.
Responsibilities:
Working knowledge of the following:
The Canada base pay range for this position is from CAD $75,000 -$90,000 annually; the base pay offered is determined by the market location and may vary depending on job-related knowledge, skills, experience, and internal equity. As part of our total rewards offering, permanent employees in this position may be eligible for our annual bonus program.
Why Work For Us:
You're resilient and passionate about securing the Work from Anywhere era.
So are we.
We're in search of the best and the brightest – everyone from innovators, sellers and marketers to financers, operators and especially customer relationship managers – we're looking for top tier talent to help us shape the next decade of security, drive innovation that enables customers with truly disruptive solutions and are dedicated to making a meaningful difference.
Headquartered in Seattle, Washington with international offices in Vancouver - BC, Austin - TX, Boulder - CO, Ankeny – IA, Reading - UK and Ho Chi Minh City – Vietnam, Absolute accelerates customers' shift to work-from-anywhere through the industry's first self-healing Zero Trust platform, ensuring maximum security and uncompromised productivity. Only Absolute is embedded in more than half a billion devices, offering a permanent digital connection that intelligently and dynamically applies visibility, control and self-healing capabilities to endpoints, applications, and network access to ensure their cyber resilience tailored for distributed workforces.
Our vision is to be the world's most trusted security company – and to empower end users to connect securely and from anywhere, to all the applications they need to collaborate and get their work done, without interruptions and with an optimal network experience. Absolute currently serves approximately 16,000 customers with more than 13 million activated endpoints globally. G2 recognized Absolute as a Leader in the Winter 2022 Endpoint Management and Zero Trust Networking Grid Reports, reflecting our continued customer satisfaction across product lines. To learn more about Absolute, visit our website at or visit our YouTube channel
Absolute Software Inc. is proud to be an Equal Employment Opportunity and Affirmative Action employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you need assistance or an accommodation due to a disability, you may contact us at dl-
Absolute provides persistent endpoint security and data risk management solutions for computers, tablets, and smartphones. Our persistence technology is built into over half a billion devices around the world.
#J-18808-Ljbffr