- Efficiently manage calendars and tasks, ensuring timely completion of assignments.
- Facilitate team huddles and maintain open communication channels with the Operations Manager for metric reporting.
- Liaise between sales and operations, ensuring seamless handover of project details.
- Provide regular updates to clients from sales order initiation to project completion.
- Ensure proper filing and processing of Proof of Deliveries (PODs) and Deficiencies (Defs).
- Coordinate with installers and prepare necessary paperwork for project installations.
- Schedule delivery dates with clients and track installer hours against orders.
- Update metrics prior to weekly department meetings.
- Coordinate initial site visits and project starts, ensuring clear communication between all stakeholders.
- Conduct deficiency walkthroughs and provide clients with clear timelines for resolution.
- Maintain and update project schedules as required.
- Obtain delivery and installation quotes from subcontractors and place installer purchase orders.
- Upload plans, complete delivery paperwork, and close out projects in the system.
- Verify order acknowledgements and design against original orders for accuracy.
- Resolve customer service issues by submitting and tracking Customer Service Requests (CSRs).
- Track product shipments and arrivals, arranging delivery for non-complex small projects.
- Review Khameleon reports and update Backlog by Promise Date report.
- Monitor accrued liability and address any outstanding invoices without purchase orders.
- Bachelor's degree in Business Administration, Project Management, or related field preferred.
- Have at least 1 year of previous experience in project coordination or related administrative roles.
- Proficiency in Microsoft Office Suite and project management software.
- Excellent communication and interpersonal skills.
- Strong organizational and time-management abilities.
- Attention to detail and ability to multitask effectively.
- Knowledge of furniture installation processes and procedures preferred.
- 100% client-focused; always looking to create a WOW experience for clients
- Team player - ready and willing to go above and beyond to support others on the team
- A can-do person - you are always looking for solutions.
- Glass half full - you see the positive side of life and think the best about others.
- Results-oriented - you love getting things done and crossing things off your list.
- Detail-orientated - people come to you to proofread things and organize parties.
- Self-starter - you are accountable for your work and take pride in delivering quality work every single day.
- Competitive salary – Based on experience, skills, and education.
- Support for work-life balance – 3 weeks vacation, weekly work-from-home day, birthday flex day, and performance-based earned time off.
- Core Health Benefits – 100% employer-paid health and dental coverage, and additional funds for flex spending accounts.
- Longevity Rewards – You are an important part of the team, and we value long-term commitment and contributions. We recognize your loyalty and service at key milestones with a gift, pre-paid gift card, or RRSP contribution.
- Tailor-fit workspace – We outfit your workspace with tailor-fit furniture solutions to make your work-life comfortable and enjoyable.
- Inclusive and family-oriented work environment – You will build meaningful relationships with people who genuinely want to help you succeed.
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Project Coordinator - Edmonton, Canada - CDI Spaces
Description
Salary:Job Overview:
The Project Coordinator plays a pivotal role in facilitating the smooth execution of projects within our organization. They are responsible for assisting Project Managers with complex projects while independently managing non-complex school and Institution projects. This includes coordinating delivery and installation logistics, maintaining communication with clients, ensuring accurate documentation, and resolving customer service issues. The Project Coordinator ensures that projects progress efficiently from sales order to completion, meeting all client expectations and deadlines.
Key Responsibilities:
Daily Responsibilities:
Weekly Responsibilities:
Monthly Responsibilities:
Qualifications:
Qualities and Attributes
What you can expect from us
CDI Spaces is a leader in providing furniture solutions and space design for educational institutions and corporate workspaces. We pride ourselves on our ability to assist our clients with tailor-fit solutions that support learners, educators, and workers to be productive, engaged, and successful.
Working with the team at CDI Spaces is fun, productive, and challenging in all the right ways. We have a great work environment with smart and friendly colleagues, celebratory lunches, and a fantastic space with the latest innovative furniture solutions and trendy space design to foster connection, collaboration, and creativity. After all, designing and building spaces is what we do. Let's do great things together; please apply