- Education: No degree, certificate or diploma
- Experience: 7 months to less than 1 year
- Respond to users experiencing difficulties with computer
- Consult user guides, technical manuals and other documents to research and implement solutions
- Provide advice and training to users in response to identified difficulties
- Collect, organize and maintain a problems and solutions log for use by other technical support analysts
- Participate in the redesign of applications and other software
- Provide business systems, network and Internet support to users in response to identified difficulties
- Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
- Attention to detail
- Accurate
- Organized
- Work Term: Permanent
- Work Language: English
- Hours: 30 to 35 hours per week
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Desk Analyst
1 day ago
Pragra Incorporated Mississauga, Canada**Elevate Your IT Career with Pragra Inc** · Are you ready to launch your career in the IT industry? · **Program Overview**: · At Pragra Inc, we're committed to helping you kickstart your IT career. Our Trainee-to-Hire Program is designed to provide a comprehensive pathway for in ...
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Service Desk Analyst
2 weeks ago
Infra Pipe Solutions Ltd Mississauga, Canada**ABOUT INFRA PIPE SOLUTIONS LTD** · Infra Pipe is currently seeking a Service Desk Analyst to work out of our Mississauga location. Working under the guidance of the Director of IT, the analyst is responsible for providing first-level technical support to end-users, ensuring tim ...
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IT Help Desk Analyst
2 weeks ago
HealthHub Solutions Mississauga, CanadaBe a part of innovation, success and teamwork We are currently looking for an IT Help Desk Analyst to join our team This is an _Onsite_ role. · Exciting things are happening at HealthHub We are striving to make a difference in Canadian healthcare. We understand our customers' nee ...
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Help Desk Analyst, IT
1 week ago
Metro Supply Chain Mississauga, CanadaJOIN OUR TEAM · Metro Supply Chain is a strategic supply chain solutions partner for some of the world's fastest growing and most recognizable organizations. We advance our customers' business through innovative, real-world solutions within a culture that supports our communities ...
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IT Service Desk Analyst
2 weeks ago
Kuehne+Nagel Mississauga, CanadaWe are looking for an IT Service Desk Analyst for our IT division based in Mississauga.- ** Your Responsibilities**: · - Support all users software and hardware support demands as a member of the North American IT Service Desk team · - Be the first level support for any IT relate ...
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IT Service Desk Analyst
2 weeks ago
Upper Canada Forest Products Mississauga, Canada**Who We Are**: UCS Forest Group is North America's premier distributor and importer of specialty wood products and decorative surfaces for the architectural woodworking, commercial and residential furniture, and cabinet-making industries. We offer a comprehensive selection of ha ...
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Analyst - Service Desk
2 weeks ago
Peel Regional Police Mississauga, Canada**Job Type**: Temporary, Full-Time · **Department**: ITS Client Technology Services · **Location**: Brampton, Ontario · As a Analyst - Service Desk within our Client Technology Services Department, you will be the single primary contact for users regarding all technical support a ...
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Analyst-service Desk
2 weeks ago
Peel Regional Police Mississauga, Canada**Job Type**: Temporary, Part-Time · **Department**: ITS Client Technology Services · **Location**: Brampton/Ontario · As an Analyst - Service Desk within our ITS Client Technology Services Department, you will be the single primary contact for users regarding all technical suppo ...
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IT Analyst, Service Desk
3 weeks ago
Maple Leaf Foods Mississauga, Canada**The Opportunity**: The IT Analyst, Service Desk is responsible for providing effective IT support to internal clients and maintaining excellent customer service levels through the timely resolution, referral and follow-up of user-reported problems, requests, and inquiries. · ** ...
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IT Service Desk Analyst
3 weeks ago
UCS Forest Group Mississauga, Canada**Who We Are**: UCS Forest Group is North America's premier distributor and importer of specialty wood products and decorative surfaces for the architectural woodworking, commercial and residential furniture, and cabinet-making industries. We offer a comprehensive selection of ha ...
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Is Service Desk Analyst
1 week ago
Trillium Health Partners Mississauga, Canada**Job Description**: · **Position**:IS Service Desk Analyst · **Dept**: Information Services · **Posting ID**: · **Role/Level**: PG04 ($23.68 to $29.62) plus 6% in lieu of vacation and 13% in lieu of benefits · **Status**:Casual · **Site**: Mississauga Hospital · **Shift**: Afte ...
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Is Service Desk Analyst
3 weeks ago
Trillium Health Partners Mississauga, Canada**Job Description**: · **Position**:IS Service Desk Analyst · **Dept**: Information Services · **Posting ID**: · **Role/Level**: PG04 ($23.68 to $29.62) · **Status**:Permanent Full time (1) · **Site**: Mississauga Hospital · **Shift**: Rotational - 2 weeks of overnights (Mon-Fri ...
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IT Service Desk Analyst
2 weeks ago
Bayshore HealthCare Mississauga, CanadaBayshore HealthCare is one of the Canada's leading providers of home and community health care services and is a privately owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada's Best Managed Companies Program every year since 2006 ...
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IT Service Desk Analyst
2 weeks ago
Bayshore HealthCare Mississauga, CanadaBayshore HealthCare is one of the country's leading providers of home and community health care services and is a Canadian owned company. Bayshore HealthCare is proud to showcase its achievement as a Platinum member of Canada's Best Managed Companies Program every year since 2006 ...
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IT Service Desk Analyst
3 weeks ago
IKO Industries Ltd. Mississauga, CanadaIKO Industries Ltd. is a market leader in the manufacturing of roofing and building materials. IKO is a Canadian owned and operated business with production facilities worldwide and has many years of unparalleled success in the roofing materials industry. Quality, integrity, and ...
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Help Desk Analyst
3 weeks ago
Achev Mississauga, Canada**DUTIES & RESPONSIBILITIES** · - Resolve requests, questions and concerns frequently requiring analysis of situations to determine best use of resources · - Anticipate potential challenges and work with the HARTs team to find solutions · - Follow daily procedures for working wit ...
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Service Desk Analyst
3 weeks ago
The Cigna Group Mississauga, Canada**ESSENTIAL FUCTIONS**: · - Maintain a Product Care Centre processes that meets ITIL standards · - Impart business knowledge to assist and support Express Scripts Canada's internal customers on day-to-day system issues · - Maintain incident management ticket queues and adhere to ...
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Service Desk Analyst
3 weeks ago
Epsilon solutions pvt ltd. Mississauga, CanadaProvide remote support in French and troubleshoot technical issues · - Provide quarterly content feed to include knowledge articles, videos, and attachments is compatible with the portal · - Level 1 Support and Updating Incident Management System · - Perform incident/request iden ...
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Help Desk Analyst
3 weeks ago
CollaBrain IT Solutions Inc. Mississauga, CanadaEducation: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years · - Experience: 7 months to less than 1 year · - or equivalent experience · **Work setting**: · - Consulting firm · **Tasks**: · - Communicate electronically and in person ...
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Help Desk Analyst
1 week ago
JAGWILL SOLUTIONS INC Mississauga, CanadaEducation: No degree, certificate or diploma · - Experience: 7 months to less than 1 year · **Tasks**: · - Respond to users experiencing difficulties with computer · - Consult user guides, technical manuals and other documents to research and implement solutions · - Provide advic ...