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Downtown Toronto
Agasaro Daniella

Agasaro Daniella

customer services

Home Services / Social Care

Downtown Toronto, Ontario

Social

Services offered

A mature, driven, hardworking individual with a drive to provide high end and top-notch service to individuals in various settings. Looking for an inclusive work environment where I will provide the best service I can to individuals within a reputable and people-oriented company.

Call center agent
Customer service
Approximate rate: CAD$ 21 per hour

Experience

 

February 2021– January 2023 

| CANAL +

 Call Center Agent 

  • Answered 10+ calls per hour, exceeding target call rates by 14%
  • Maintained a professional, friendly demeanor with customers at all times, receiving 50+ positive customer reviews
  • • Established knowledge of protocols, answering customer inquiries, and reducing wait times by 7+ minutes. 

         • Collaborated with a team of 20+ people

 

Education

taking bachelors degrees in Business Administration 

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