Casey Thomson
Customer Service / Support
About Casey Thomson:
As a service advisor I act as a bridge between customers and the service department. I communicate with customers to understand their vehicle issues, provide cost estimates, schedule service appointments, and keep customers informed about the status of their vehicles. I also handle billing, explain repairs to customers, and ensure a smooth and satisfactory service experience. I have strong communication skills, automotive knowledge, and a customer-focused approach.
Experience
I have been in the automotive industry for over 15 years
Education
Secondary school
company training
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