Juliana Yee

Dedicated, ambitious and highly strategic individual with extensive experience in implementing, managing and administering business operations. Proven success in business administration, human resources, payroll, social media management and bookkeeping.

EXPERIENCE

Owner                               2016 - Present

Back Office Services, Toronto/Fort Lauderdale, ON/FL

Collaborate with clients on developing and implementing best business practices and procedures; advise on reducing overhead costs, provide back office support.

• Web design and administration
• Social media design and administration
• Human resources - talent acquisition, compensation and benefit plans, learning and development plans
• Payroll
• Bookkeeping
• Marketing and branding
• Contract administration
• General administration overflow

Operations Consultant          2010 - 2017

Greenstar Consulting, Chicago, IL

Ensured operations efficiency.

• Developed and maintained operations and assessment reports 
• Organized and managed company projects
• Web design and social media administration
• Bookkeeping

Operations Manager    2007 - 2010

Anderson South Roofing, Deerfield Beach, FL

Managed day-to-day operations.

• Oversaw budget and managed expenses
• Evaluated productivity and performance
• Contract administration
• Business reporting
• Client communication

Operations Manager    2004 - 2007

The Funding Source, LLC, North Miami Beach, FL

Manager, Compensation & Benefits                                 2001 - 2003

TJX Canada - Winners Merchants, Toronto, ON

Led and managed organization's Total Rewards program (salaries, bonuses, stock options, pensions, and benefits). Monitored market conditions and government regulations to ensure that organization's pay rates were current and competitive. Managed a team of 18 whose responsibilities included assisting Canada wide employees with issues with compensation, benefits and retirement.

• Met business compensation objectives and kept pace with regional changing workforce
• Supported senior executive team by recommending new or alternate total rewards options (monetary and non-monetary)
• Managed research and analyses of total reward plans through benchmarking analysis and trends to ensure market competitiveness.
• Managed and help design and implement new HRMS
• Led annual benefits plan renewal process including cost evaluation and employee communication.
• Prepared job description for each position within the organization

Manager, Human Resources & Payroll                                    1996 - 2001

Cantar Polyair Inc., Toronto, ON

Diplome - Langue et Literature     

Universite de Rennes II, Rennes

Bachelor of Arts (B.A.) - Specialist Language and Literature                                                      

University of Toronto, Toronto, ON

Human Resource Management    

Queen's University School of Business, Kingston, ON