Karamjit Kaur .

Enthusiastic and hardworking, freshly graduating Computer Software and Database Development student with proven organizational and communication skills. Skilled in collaborating with various programs to identify technology solutions that enhance customer care and protect information systems. Self-motivated and able to work independently or as a part of proud team player and highly focused on learning to achieve project objective on time and accurately.

Administrative Assistant and Database Management: Co-Op                     Jan/2023 to April/2023                                                                                             Loyalist College in Toronto – North York, ON

• Updating user grades and related technical documentation outlining features.
• Participated in cross-functional projects while working in lean development environments.
• Gathered and defined customer requirements to develop clear specifications for project plans.
• Participated in software field testing to verify in-situ performance of developed projects.

Customer Service Representative                                                                                May/2022 to Oct/2023 Ingram Micro – Mississauga, ON

• Worked under receiving inbound department of MEC (Mountain equipment company).
• Authorized for some functions of RF Scanner to scan the products. 

IT Support Specialist                                                                                                   May/2018 to March/2021 Creative-I Technologies – Punjab, India

• Provide technical support to end users in a fast-paced environment, troubleshooting and resolving hardware, software, and networking issues.
• Configured and supported Microsoft Office Suite, operating system, and application software.
• Maintained documentation of incidents and requests and provided timely updates to users.

Ontario College Graduate Certificate in Computer Software and Database Development        April/2023 Loyalist College in Toronto, ON

Bachelor of Technology: Computer Science and Engineering                                                        May/2018 Baba Banda Singh Bahadur Engineering College – India, (Punjab)

Certifications:

Professional development completed in Cloud Computing from IITs Kharagpur in 2017.

Professional development completed in ASP.net from Infotech soft solution company, India, in 2018.

Professional development completed in Java Core during college, in 2016.