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Ancaster
Kett Pho

Kett Pho

Customer Care Specialist

Customer Service / Support

Ancaster, Ontario

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About Kett Pho:

I have spent over 15 years in customer facing roles, consistently evolving and working with various demographics from children in high energy environments, to business professionals in the construction industry. I have a passion for fitness and nutrition to the point where I pursued certifications in both. I currently still freelance as a personal trainer where I get the opportunity to work with older women looking to lead healthier lives. I also enjoy modifying and competing in car competitions, where I get to learn from and meet many different kinds of people in the industry.

Experience

Strategic and highly organized professional with over 10 years of experience in customer service, sales and project coordination. Proven success in driving revenue growth, exceeding sales targets by 20-30% and fostering strong client relationships. Highly proficient in administrative tasks, order management and leveraging CRM tools like Salesforce to ensure operational accuracy and support sales teams.

Education

International Sport Science Association 

2025 - Certified Personal Trainer 

2025 - Nutritionist St. John Ambulance 

2025 - CPR Level A - AED

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