
Lucia Oliveira
Customer Service / Support
About Lucia Oliveira:
I have positive motivation, and organizational ability even working under pressure. I have good communication and teamwork skills, with a great attitude, and I am always open to helping others.
Experience
Seara Bakery & Patry, Toronto — Server
December 2021 - present
High level of customer services, answer calls, book orders, serve food and beverage, note order, organization of stock and windows, and all customer satisfaction-focused tasks.
Nelson Wilians & advogados associados, Brazil — Lawyer
March 2017 to August 2021
worked as an assistant lawyer. In 2018 I assumed the position of supervisor of the subsidy team, and later joined the strategic team with special customers and managed the contracts, developing a greater focus on credit recovery and some experience with family cases. Also, I was required to service the customers and know how to attend to them and solve their problems.
Education
Humber College, Toronto - Diploma in Law Clerk
January 2022 to June 2023
ILAC International College, Toronto — Diploma in Service Excellence and Business
September 2021 to September 2022
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