#customerrelationshipmanagement

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5 years ago

SocialCRM: Do you have one?

stephan metral 🐝 Innovative Brand Ambassador · SocialCRM · Before approaching Social CRM, it is interesting to understand the semantics of this word that appeared with the democratization of social media. In the phrase "Social CRM" there is the word CRM and the word Social. · CRM (Customer Relationship Management) is about o ...

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