Jobs

    Account Support Specialist I - Canada - Fadv

    Fadv
    Fadv Canada

    1 week ago

    Default job background
    Description

    The Account Setup (ASU) Representative will be responsible for the setup, configuration, and maintenance of accounts in the available system platforms.

    Account setup and configuration in the available system platforms Diagnose system issues,
    troubleshoot and maintain accounts that have been migrated from legacy to the available system platforms
    Manage account set-up schedules for the available system platforms' migration
    Manage JIRA Tickets for the Global Migration queue to update progress on the Account Setup activities
    Assist the onboarding team with their account setup requirements
    Educational Background in Information Technology, Computer Studies or equivalent
    Proficient in MS Office
    HTML coding and other programming languages is a plus
    Willing to work on a day / mid-shift schedule
    Remote work arrangement

    First Advantage is proud to be a global leader in removing barriers and supporting our community members to ensure the changing demographics of the workforce are reflected in our hiring and employment practices.

    We value all of our candidates, employees, and clients, and place great emphasis on hiring and supporting qualified individuals in each role.

    We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other area protected by applicable law.

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