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    Technical Analyst - Winnipeg, Canada - Richardson International

    Richardson International
    Richardson International Winnipeg, Canada

    Found in: Talent CA C2 - 5 days ago

    Default job background
    Full time
    Description

    We currently have

    an opportunity for a Technical Analyst in our Winnipeg Head Office. As a member of the Service Desk team, you will be responsible for the administration, troubleshooting and documentation of Richardson delivered systems.

    Responsibilities

    • Supporting Richardson employees globally by performing account and security modifications, troubleshooting hardware/software related issues, fulfilling requests.
    • Supporting Microsoft 365 product suite (Exchange, Teams, SharePoint and Intune), Windows 10/11, MacOS, smartphones, tablets, printers, security cameras, IoT, VOIP, ISP, etc.
    • Collaborate with other development and support groups within Information Technology.
    • Participate in a variety of projects as assigned.
    • Inventory management of company assets.

    Qualifications

    • Minimum of 3 - 5 years' experience in a similar role.
    • Excellent communication, organizational, and customer service skills are required.
    • Demonstrated ability to work effectively as a team player as well as individually are a must.
    • Strong troubleshooting skills and a willingness to learn new technologies.
    • Understanding of firewalls, VPN, and basic networking concepts.
    • Knowledge of PowerShell would be considered an asset.
    • A valid class 5 driver's license.

    Richardson International provides an excellent compensation package consisting of competitive salary, pension, a flexible benefits plan and training and career development opportunities.

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