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    Operations Analyst - Winnipeg, Canada - Value Partners Investments

    Value Partners Investments
    Value Partners Investments Winnipeg, Canada

    1 week ago

    Default job background
    Full time
    Description
    Job Description

    VPIC is looking to hire a driven, hands-on contributor for the role of Operations Analyst. Our ideal candidate is someone with a "can-do" attitude who thrives in a fast-paced, entrepreneurial environment, enjoys interacting with colleagues at all levels of the organization, and is looking to grow their career in financial services. The role reports directly to and will be mentored by the Director of Operations and is located in our Winnipeg office.

    The Operations Analyst provides critical, high-level support to the VPIC Team and is responsible for account and systems administration, reconciliation, and reporting processes. The Operations Analyst collaborates with the Trading Team, Client Service, and VPIC Custodian to ensure the accurate and efficient execution of day-to-day operational processes. The Operations Analyst also supports the VPIC Team with the maintenance of process and procedural documentation and provides recommendations for, and updates regarding, continuous improvement of the operations function to VPIC leaders.

    Responsibilities

    Book of Record Administration & Reconciliation

    • Maintain accurate and up to date client account information in the portfolio management (PM) system
      • Review and update book values as assets transfer in
      • Import daily trade blotters and input client transactions
    • Ensure accurate and efficient account opening; set up records for new clients and accounts in PM, CRM, and portal systems
    • Develop and maintain payment schedule for Auto Buys / PACs / SWPs
    • Complete daily reconciliation between custody and PM systems between 7:00 am and 9:00 am each morning to ensure custodian records are accurate
      • Ensure trades settle as requested and client requests have been executed per VPIC instruction
      • Validate custodian pricing and investigate areas outside range of tolerance as needed
    • Collaborate with Trading and Client Service Teams, and custodian to triage, troubleshoot, and resolve operational, client, and trading issues
    • Liaise with PM software vendor to resolve technical issues as may be required

    Continuous Improvement, Special Projects, and Initiatives

    • Collaborate with the Operations Team to review and document existing processes and procedures in support of continuous improvement and operational excellence
    • Assist the Director of Operations and other VPIC leaders with special projects and initiatives related, but not limited, to operational reporting, data quality and integrity
    • Other duties as assigned
    Qualifications

    Education & Experience

    • Undergraduate degree in Commerce, Business Administration, Economics, or related discipline
    • Willingness to expand on professional qualifications by completing the CSC or similar program
    • Related experience in an investment or financial services environment, knowledge of the Canadian Securities industry is considered an asset
    • A combination of education and experience will be considered

    Technical Knowledge

    • Knowledge of investment management principles, best practices, and emerging trends
    • Technical fluency with the ability to learn and adapt to new technology effectively
    • Working knowledge of Salesforce, PM software, and advisor operating systems are an asset
    • Advanced proficiency in Microsoft Office: Outlook, Excel, PowerPoint, Word, Teams

    Skills & Abilities

    • Detail oriented with a general penchant for excellence
    • Ability to communicate clearly and concisely, verbally and in writing, to ensure effective interaction with key stakeholders (internal and external) to manage, inform and influence successful outcomes
    • Strong client service orientation with the ability to build collaborative working relationships based on mutual trust to meet goals
    • Advanced organizational skills, adept at managing and prioritizing multiple tasks with competing deadlines
    • Proven analytical, problem solving, and decision making skills
    • Ability to be flexible in one's approach to established plans based on emerging needs
    • Entrepreneurial spirit with a creative outlook and resourceful nature
    Additional Information

    Comprehensive health, dental and vision benefits

    Health & Wellness Spending Account

    4% Matching RRSP allocation

    Great workplace culture

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