Service Technician - Toronto, Canada - Handicare Canada

Handicare Canada

Verified Company

Toronto, Canada

1 week ago

Posted by:

Sophia Lee

beBee Recruiter

Description

OVERVIEW:

The primary purpose and function of this position is to provide preventative maintenance and repair services at customer locations in accordance with established procedures and methods using appropriate tools, test equipment, and replacement parts.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Provide service to customers in accordance with all of Handicare's terms and conditions
Establish and maintain positive relationships with customers and all Handicare's employees
Accurately identifies customer expectations and needs
Recommend products and services based on observed customer needs
Prepare and submit accurate reports on time
Maintain expenses and required inventory within Handicare's guidelines
Comply with all health and safety regulations
Responsible for regular maintenance and cleanliness of vehicle
Accountable for tools provided
Other duties as required.
Valid driver's license in good standing. Driver's abstract required
Ability for heavy lifting lbs) is required
Mechanical and electrical aptitude
Commitment to providing superior customer service
Previous experience in the health care industry an asset

SUPERVISORY RESPONSIBILITIES:

None

COMPETENCIES:

Responds promptly to customer needs
Solicits customer feedback to improve service
Meets commitments
Speaks clearly and persuasively in positive or negative situations.
Responds well to questions
Conserves organizational resources
Promotes a harassmentfree environment
Treats people with respect and upholds organization values
Follows policies and procedures
Takes independent actions and calculated risks
Displays willingness to make decisions
Exhibits sound and accurate judgement
Observes safety and security procedures
Determines appropriate action beyond guidelines
Reports potentially unsafe conditions
Uses equipment and materials properly

LANGUAGE SKILLS:

Ability to read, analyze and interpret documents such as safety rules, operating and maintenance instructions, technical procedures, government regulations and procedural manuals. Ability to write reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.

EDUCATION, EXPERIENCE & TRAINING:

24 years handson related technical experience
High school diploma

COMPUTER SKILLS:

Proficiency in Microsoft Word, Excel and Outlook is required. AutoCAD Inventor and Revit Building software knowledge and experience would be an asset.

PHYSICAL DEMANDS:

The employee may frequently stand, walk, stoop, kneel or crouch during shift. Employee will be required to regularly sit, use hand to finger, handle, feel and reach with hands and arms. Employee must be able to occasionally lift and or move up to 50 lbs.

TRAVEL:

Travel to customer locations within assigned territory. Some overnight travel required.

WORK ENVIRONMENT:

This position works in an environment with moderate to loud noise levels.

EOE/M/F/D/V Note:

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

Critical features of this job are described under various headings above. They may change at any time due to reasonable accommodations or other reasons. The above statements are strictly intended to describe the general nature and level of the work being performed.

They are not be construed as a complete list of all responsibilities, duties and skills requires of employees in this position.

The physical demands described her are representative of those that must be met by an employee to successfully perform the essential duties of the job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Job Types:
Full-time, Permanent

Pay:
$27.00-$28.00 per hour

Benefits: