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    Network Support Graduate - Calgary, Canada - NSC Global

    NSC Global
    NSC Global Calgary, Canada

    2 weeks ago

    Default job background
    Technology / Internet
    Description

    Calling all Network Support Graduates

    CALGARY- CANADA

    Overview

    NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. Our goal is to partner with world-class enterprises, helping them become more agile, create commercial advantage and build quality through design, deployment, support and management of their global IT communications. NSC Global is a US Cisco Global Gold Certified Partner with a corporate headquarters in London, UK and a US headquarters in Albany NY. Please review our website at for more information on our organization.

    We are currently looking for 3 x L1 NOC Engineers to join our growing company and are interested in working with recent graduates, looking to start their career

    The NOC resource will participate and assist in monitoring and troubleshooting within our client's network, rack and cable efforts within the onsite data center and assist with vendor coordination of WAN circuits.

    Responsibilities

    Work within a team responsible for day-to-day operations of the TCE environments located in Calgary.

    Monitor the network events using the network monitoring and management tools.

    Correlate events to identify root cause.

    Escalate to higher level teams as needed.

    Facilitate vendor coordination for circuit troubleshooting.

    Facilitate requests for network changes for WAN circuits, on premise data centre network changes, routers, switches, VPN's.

    Support implementation and configuration of new network environments for TCE projects.

    Assist in troubleshooting efforts for infrastructure issues within the TCE Network estate.

    Assist with procurement, tracking, and distribution of Network Hardware

    Hands on troubleshooting

    Assist other teams with troubleshooting at various levels.

    Update CMDB with accurate CI information.

    Provide Network related reports as requested.

    Interact with WAN vendors to ensure resolution of issues, SLA compliance, and maintenance.

    Comply with all SLAs associated with the TCE Data Network

    Qualifications:

    Education:

    Diploma in Computer Science certification completed or ongoing.

    CCNA or CCNP

    Electrical engineering

    Any one of the above will suffice.

    Work Experience:

    6 months or less experience

    Basic Knowledge of LAN Network equipment

    Basic Knowledge of WAN Network equipment

    Work Requirements:

    Position is onsite based at Calgary TCE location.

    Knowledge and Skill Requirements:

    Some Understanding of networking infrastructure (routers, switches)

    Some Exposure to VoIP solutions and capabilities

    Efficient problem-solving skills.

    Some Understanding of Network tools, SolarWinds, What's Up Gold, NetScout etc.

    Some Understanding of WAN technologies

    Some practical understanding of Cisco technologies and uses.

    No work experience required.

    Position Benefits:

    Full time employed and the ability to grow with in the organization.

    Full company benefits

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