Principal Systems Support Engineer - Laval, QC, Canada - Moderna Therapeutics

Description

Principal Systems Support Engineer page is loaded Principal Systems Support Engineer
Apply locations Laval - Canada Digital time type Full time posted on Posted Yesterday job requisition id R14152 The Role
Our upcoming state-of-the-art mRNA vaccine manufacturing facility will play a pivotal role in ensuring rapid access to vaccines for respiratory viruses, contingent on Health Canada's approval. By investing in local talent development and fostering research and development collaborations, we're cementing Canada's position as a global center of mRNA excellence. At the same time, we internally host some critical systems supporting the local manufacturing and lab environments. We are looking for an experienced Principal Compute Engineer to take on the challenge of engineering site-based infrastructure solutions in this environment with a focus on scale and performance while providing strong guarantees of availability to our users.
Act as the regional site owner for compute and storage capabilities through the full life cycle of the environment.
Provision and deploy solutions for high availability, high security and high performance.
Develop and document technical plans for backups, disaster recovery and business continuity.
Implement cloud-based monitoring, alerting and active monitoring of risks to services SLAs.
Design technical infrastructure processes, integrate solutions into existing infrastructure, consult on development projects and help deploy solutions that meet functional and non-functional requirements.
Have a focus on automation of o perational processes, configuration management and monitoring of application components.
Own our IT infrastructure to troubleshoot and debug run-time issues.
Provide L3/L4 escalation support.
Continually evaluate service and infrastructure usage to effectively manage performance, capacity and cost – automating solutions wherever possible
Ability to travel (both regionally and internationally) as required for new site build support
Bachelor's degree in Engineering, Computer Science, Informational Technology or a related field; Extensive engineering experience with VMware, Windows and Linux. Solid working knowledge of storage platforms (Pure, Weka, Nimble, NetApp, etc.) and associated networking (SAN/FC)
Experience deploying solutions for service monitoring, automated remediation, measuring availability and reliability, performance, analytics and security
Proficiency in the use of automation tools, configuration management solutions, DevOps principles, machine learning and data manipulation for operational reports
Excellent knowledge of scripting languages such as Python and Powershell
Experience writing process requirements, technical design documents and standard operating procedures
Excellent problem-solving and project management skills
Ability to manage multiple projects in a dynamic fast-paced environment and work in an Agile development framework
General networking knowledge
Fluency in French and English as a working language.
Notre prochaine installation de production de vaccins à ARNm, à la pointe de la technologie, jouera un rôle central en garantissant un accès rapide aux vaccins pour les virus respiratoires, sous réserve de l'approbation de Santé Canada. Parallèlement, nous hébergeons en interne certains systèmes critiques qui soutiennent les environnements de fabrication et de laboratoire locaux. Nous recherchons un ingénieur principal en informatique expérimenté pour relever le défi de concevoir des solutions d'infrastructure basées sur site dans cet environnement, en mettant l'accent sur l'évolutivité et les performances, tout en garantissant une disponibilité optimale à nos utilisateurs.
Agir en tant que responsable régional du site pour les capacités de calcul et de stockage tout au long du cycle de vie de l'environnement.
Fournir et déployer des solutions offrant une haute disponibilité, une haute sécurité et de hautes performances.
Élaborer et documenter des plans techniques pour les sauvegardes, la reprise après sinistre et la continuité des activités.
Mettre en place une surveillance basée sur le cloud, des alertes et une surveillance active des risques pour les SLA des services.
Concevoir des processus d'infrastructure technique, intégrer des solutions dans l'infrastructure existante, conseiller sur les projets de développement et aider à déployer des solutions répondant aux exigences fonctionnelles et non fonctionnelles.
Mettre l'accent sur l'automatisation des processus opérationnels, la gestion de la configuration et la surveillance des composants d'application.
Maîtriser notre infrastructure informatique pour résoudre les problèmes et déboguer les problèmes en temps réel.
Fournir un support d'escalade de niveau 3/4.
Évaluer en permanence l'utilisation des services et de l'infrastructure pour gérer efficacement les performances, la capacité et les coûts - automatiser les solutions chaque fois que possible.
Capacité à voyager (à la fois régionalement et internationalement) selon les besoins pour le support de construction de nouveaux sites.
Baccalauréat en ingénierie, informatique, technologie de l'information ou dans un domaine connexe ; Vaste expérience en ingénierie avec VMware, Windows et Linux. Expérience dans le déploiement de solutions de surveillance de services, de remédiation automatisée, de mesure de la disponibilité et de la fiabilité, de performances, d'analyse et de sécurité.
~ Maîtrise des outils d'automatisation, des solutions de gestion de la configuration, des principes DevOps, de l'apprentissage automatique et de la manipulation des données pour les rapports opérationnels.
~ Excellente connaissance des langages de script tels que Python et Powershell.
~ Expérience dans la rédaction de spécifications de processus, de documents de conception technique et de procédures opérationnelles standard.
~ Capacité à gérer plusieurs projets dans un environnement dynamique et rapide, et à travailler dans un cadre de développement Agile.
~ Maîtrise/Doctorat préféré.
~ Désir de faire une différence en faisant partie d'une entreprise en pleine croissance et transformation, audacieuse, implacable, curieuse et collaborative.
~ Maîtrise du français et de l'anglais en tant que langues de travail.

We recognize and appreciate your diverse needs and interests and do our best to support you at work and at home with:
Quality healthcare and insurance benefits
Lifestyle Spending Accounts to create your own pathway to well-being
Generous paid time off, including vacation, bank holidays, volunteer days, sabbatical, and a discretionary year-end shutdown
By living our mission, values, and mindsets every day, our people are the driving force behind our scientific progress and our culture. Together, we are creating a culture of belonging and building an organization that cares deeply for our patients, our employees, the environment, and our communities.
We are proud to have been recognized as a Science Magazine Top Biopharma Employer, a Fast Company Best Workplace for Innovators, and a Great Place to Work in the U.If you want to make a difference and join a team that is changing the future of medicine, we invite you to visit modernatx.Moderna is committed to equal employment opportunity and non-discrimination for all employees and qualified applicants without regard to a person's race, color, sex, gender identity or expression, age, religion, national origin, ancestry or citizenship, ethnicity, disability, military or protected veteran status, genetic information, sexual orientation, marital or familial status, or any other personal characteristic protected under applicable law. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements.
Belonging, Inclusion, and Diversity are critical to the success of our company and our impact on society. Moderna is committed to offering reasonable accommodations to qualified job applicants with disabilities. Any applicant requiring an accommodation in connection with the hiring process and/or to perform the essential functions of the position for which the applicant has applied should make a request to the Talent Acquisition Partner or contact the Accommodations team at .