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    Banking Officer - Ontario, Canada - First Financial Bank

    First Financial Bank
    First Financial Bank Ontario, Canada

    4 weeks ago

    Default job background
    Description

    Apply locations OH - St Marys - Spring St time type Full time posted on Posted Yesterday job requisition id R7453 We do the right things, right now.

    Consumer Banker will work with existing FFB clients and prospect for new FFB clients to deepen client relationships by both booking business directly and by referring, as appropriate, to internal business partners such as Mortgage, Wealth, Small Business Banker Commercial, and Treasury Management.

    Perform necessary functions necessary to open accounts, perform maintenance.
    Run a Teller drawer as deemed necessary by management
    Support client engagement through active calling, client conversations, and follow up.
    Daily activities that align with The First Financial Bank Experience (FFB Experience), including but not limited to:
    Partner with appropriate internal constituencies to bring appropriate level of expertise to the client whether it is service or solution related
    Ensure client follow up calls are conducted in the proper time frame.
    Maintain all operational and risk management standards
    Other duties as assigned to assist clients transact business within the branch, drive-thru, by phone and email.
    The CB is responsible for adherence to all compliance and regulatory procedures.
    Partner with the District Specialists to execute against retail strategies and objectives to attract, retain and grow core client relationships, fulfill client's financial needs and provide a fIRST Class

    Function as client's personal trusted advisor by adding value and building deep client relationships by utilizing the First Client Conversation Model.

    Participate and lead in the First Financial Bank Experience by being active in site center huddles and meetings to support sales and service activities.

    Consistently meet or exceed sales, service and referral goals as set by management, by effectively collaborating as a team, the District and with lines of business in an effort to assist clients meet their dedicated financial needs.

    Provide digital assistance and service for clients establishing or in need of support in utilizing the bank's online offering.

    Stay informed and up to date on all bank products, processes and procedures and procedures; 3-4 years client service experience in a retail environment.

    ~3-4 years sales and service experience with previous success in achieving sales and service goals in retail environment.
    ~ Possesses a strong level of bank product knowledge and solid sales skills.

    Associate's or Bachelor's degree is preferred and/or an equivalent combination of education and work experience in sales preferred.

    Ability to serve a wide variety of client needs according to bank policy and procedures.
    Collaborates with senior role or Supervisor.
    Supports the management needs for the FCM

    The associate is responsible for meeting all compliance requirements imposed on First Financial Bank by State and Federal law and regulation, as well as all related First Financial Bank policies and procedures.

    This includes all Bank Secrecy Act, Anti-Money Laundering, OFAC and Suspicious Activity reporting requirements, as well as all other lending and deposit compliance requirements.

    Development and Training
    Transaction Processing & Regulatory Understanding

    Consumer Banking Certification:
    Business Management Tool
    Regulatory, Risk, Legal & Fraud
    Regulatory, Risk, Legal & Fraud
    Understanding Credit Reporting, DTI, T-Chart
    Understanding Tax Returns, Financial Statements & Schedules

    It is our policy to not discriminate against any individual in violation of federal, state, and local laws as it relates to age, race, color, religion, national origin, sex, marital status, pregnancy, gender identity, disability, sexual orientation, genetic information, veteran/military service, or any other characteristic protected by law.

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