Program Manager - Vancouver, BC, Canada - The Salvation Army Belkin Communities of Hope

Description

The Salvation Army British Columbia


POSITION:

FACILITY :
Undisclosed Location – Vancouver, BC
(Note:
Belkin Communities of Hope New Hire Orientation training will take place in Vancouver. Actual facility for position is undisclosed).

The Salvation Army Illuminate operates direct services and initiatives that disrupt the cycles of human trafficking by illuminating public awareness through education, relentless intervention strategies, creating safe places for Survivors to heal, and establishing networks that build back extraordinary lives for those affected in Canada.

The Program Coordinator and Facilitator provides oversight, supervision, direction, and facilitation of in person and digital training, education, mental health support groups, addictions, employment, immigration, fine arts, and technical skill development for Survivors of human trafficking in Canada of all genders.

Participate in training, meetings, case management development, administrative system orientations as required.

• Develop, implement, and evaluate weekly lesson plans and group sessions in topics such as advanced mental wellness, addictions, recovery and rehabilitation, utilizing best practice evidence-based models, including the accompaniment of clients in the community to activities and events, and local travel to events.
• Implement existing courses and programming, build community relationships and discounted access to services, coordinate with community partners in service access and delivery.
• Participate in recruiting, orientating, training, scheduling, and evaluating volunteers and practicum students for programming.
• Provide administrative support in investigations, progressive discipline, and termination where relevant.
• Maintain confidential staff files & uphold all policies and procedures.
• May assist with support at additional program sites where required.
• Coordinate completion of tasks to staff as per their job descriptions, report on accountability and performance to the Program Manager on an ongoing basis, including oversight of lived experience employment placements.
• Oversee financial resources of the department, including petty cash, visa reconciliations, and any other resources determined for program delivery.
• Development of administrative frameworks and best practices for program delivery, including new and innovative approaches to digital programming, hard target strategies, teaching to learning styles & using creative multi-modal approaches.
• Utilise knowledge of issues pertaining to ADL's, Person-Environment-Occupation Model, occupational therapy, human trafficking & exploitation, rehabilitation, immigration, de-colonizing praxis, fine arts, lived experience inclusion, domestic violence/abuse, mental health, addictions, homelessness, employment, education, racial justice & equity, financial inclusion, and internal policies and procedures to develop program materials and partnerships.
• Conduct psychosocial client assessments (for clients in crisis and self-referrals) managing the evening on call service, oversee the implementation of staff activities & case work.
• Ensure the implementation of the Case Management System/Freedom Model as it relates to development, activities, and education, including case notes, activity reports, therapeutic approaches & intervention.
• Seek community donations and in-kind support for programming, develop relationships with external stakeholders, participate in community-based events & represent organization as per Director's request.
• Complete ongoing facilitation training related to staff training, programming, and therapeutic approaches as required, provide training to other team members.
• Ensure that program procedures are maintained, develop relevant policies and present to Management, learning guides, and facilitator materials where required.
• Test-run programming and utilize learning lab techniques to refine project concepts, materials, and delivery.
• Ongoing maintenance of resources, facility library, and message boards, as well as maintain physical resources including cell phones, vehicles, and program equipment.
• Monitor and ensure office safety practices in compliance with health and safety standards, complete incident report investigations & develop program related policy & follow violence & risk assessment guidelines.
• Ascertain and provide participants with referral services within the community and/or social services resources where relevant.
• Assist Management team in establishing meaningful connections with community partners, support and participate in stakeholder evaluations and focus groups, attend offsite meetings with stakeholders as required.
• Ensure client supervision and safety in designated programs and comply with relevant program Policies and Procedures.
• They will be responsible for providing direction and checking results, but generally works along with an existing staff team supervised by Management.

FINANCIAL AND MATERIALS MANAGEMENT:

• The Program Coordinator & Facilitator may be required to participate in preparing budgets with respect to the departmental budget as Management requires.
• This position is required to work in a stressful environment dealing with clients in crisis situations brought about by diverse problems and developing new and innovative content. The ability to function independently, with responsibility, and frequently under pressure, while managing multiple concurrent tasks including emergency situations is an ongoing expectation of this position. Completion of a formal post-secondary/college program of two academic years in a relevant field.
• An undergraduate degree in a relevant field will be considered as a strong asset.
• At least two years of recent, relevant experience in administration, development, and research relating to women, domestic violence/abuse, substance abuse, mental health, and homelessness issues is required for this position.
• Experience in Microsoft Office the internet and multi-media creation.

Demonstrated knowledge of and/or experience with theory, principles and practices specifically in the human services field, case management, administrative systems, employment, human trafficking & exploitation, de-colonizing praxis, fine arts, lived experience inclusion, domestic violence/abuse, mental health, addictions, homelessness, employment, and internal policies and procedures to develop program materials, curriculum, and partnerships is required.

• Valid Class 5 Driver's License.
• Demonstrated effective interpersonal, conflict resolution, organizational, and time management skills.
• Demonstrated ability to communicate effectively both orally and in writing is essential.
• Experience in employment, fine arts, and social therapies an asset.
• Must be able to obtain Correction Service Canada clearance and clearance from The Salvation Army's Child Abuse Registry is a condition of employment.
• Demonstrated ability to communicate effectively both orally and in writing.
• Ability to write & speak French, Mandarin, Cantonese, Tagalog, or Spanish an asset.

Successful obtainment of clearance through The Salvation Army Child Abuse Registry.
Temporary, Full-Time (35 hours/week)

Contract:
ASAP to September 01st, 2024
DAYS &


TIME :
Tuesday – Saturday (9:30AM – 5:00PM)
Interested applicants must respond in writing with resume by May 06th, 2024 by 4:00PM and quote Program Coordinator & Facilitator – DG (Job No. PLEASE NO PHONE CALLS
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