- Providing effective customer service to customers using in-depth knowledge of company products
- Collaborate with other teams to meet and exceed customer service expectations
- Troubleshoot installation and testing problems across multiple programming languages and build environments.
- Help customers find product solutions.
- Escalate issues to Support Manager based on the severity of the issue
- Update user documentation.
- Providing excellent customer service and product knowledge to maintain customer satisfaction.
- Collecting customer feedback on features, bugs and other areas of importance and delivering this information to our product team
- Strong knowledge of development technologies including: .NET, ASP.NET, C#, VB.NET, Java, JavaScript, Ruby, Python
- Strong development skills including; Test automation, Mobile and Web development testing methods
- Knowledge of Operating Systems and App Support for: Windows, iOS, Linux, SQL, HTML5
- Knowledge of Integrations such as: Jira, Jenkins, Teamcity, Selenium WebDriver
- Stong knowledge of support process related to ticket tracking tools including any like Salesforce, Zendesk
- Knowledge of and hands-on experience with remote troubleshooting technologies
- Strong written, verbal and presentation skills
- Strong problem solving and analytical skills
- Strong ability to work independently and within a team
- Ability to multi-task across multiple products within different technology platforms
- English and German fluency both written and spoken, English required, English/German preferred
- Ability to work an 8 hour shift within the business hours of CEST
- 2 years development experience with an emphasis on application testing and scripting
- 2 years experience in a customer facing role with a SaaS software/application development company
- 1 year experience with technical documentation writing
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Truss Designer
Found in: Appcast CA C2 A - 3 days ago
MiTek Moncton, Canada* Please note this is NOT an IT position. You must have the following experience and knowledge to be considered for this role: Knowledge of construction and framing practice and Engineered building component layout or design experience * · MiTek Canada Inc., a subsidiary of Berks ...
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Senior Engineering Manager
Found in: Appcast CA C2 A - 3 days ago
Greystone Energy Systems, Inc. Moncton, CanadaEngineering/Manufacturing · Moncton, New Brunswick · The Opportunity · Greystone Energy Systems is growing and we are looking for a motivated Sr. Engineering Manager to lead the Engineering team in Moncton, New Brunswick. · You will collaborate closely with all Engineering Disci ...
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Industrial Engineer
Found in: Appcast CA C2 A - 3 days ago
Greystone Energy Systems, Inc. Moncton, CanadaDo you want to work for a dynamic and rapidly growing company that is an industry leader in our field? Greystone Energy Systems Inc. is dedicated to developing high quality and innovative solutions for its customers with unsurpassed customer service. · The Opportunity · We are gr ...
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Expert, Track Employee Development
Found in: Indeed CA C2 - 15 hours ago
Canadian National Railway Moncton, CanadaAt CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term car ...
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Bridge Inspector
Found in: Indeed CA C2 - 15 hours ago
Canadian National Railway Moncton, CanadaAt CN, everyday brings new and exciting challenges. You can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term car ...
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Technical Support designer Job
Found in: Jooble CA O C2 - 3 days ago
MiTek Moncton, NB, CanadaKnowledge of construction and framing practice and Engineered building component layout or design experience * · a subsidiary of Berkshire Hathaway, Inc . is the world's leading supplier of state-of-the-art, engineered connector products, engineering services, and computer-driven ...
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Remote Engineer
Found in: Jooble CA O C2 - 17 hours ago
Employment and Social Development Canada Moncton, NB, CanadaIndigenous Services Canada- Community Infrastructure - Atlantic region · Moncton(New Brunswick),Amherst(Nova Scotia),Halifax(Nova Scotia) · 112,963 to $131,746 For further information on the organization, please visit Indigenous Services Canada · Need help with your application ...
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Architectural Coop Student
Found in: Jooble CA O C2 - 3 days ago
Exp Global Inc. Moncton, NB, CanadaIndigenous COOP Student Opportunity · Diamond Schmitt Architects (DSA) and EXP Engineering and Architectural Services (EXP) are supporting the redesign and construction of the Atlantic Science Enterprise Centre (ASEC). ASEC is a federal building that was built in the 1950's and ...
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Environmental Engineer H/F
Found in: Jooble CA O C2 - 3 days ago
Englobe Moncton, NB, CanadaAt nearly 3,000 people, Englobe is one of Canada's premier firms specializing in professional engineering services, environmental sciences, and soil and biomass treatment. · With offices located across Canada, the United Kingdom and France, we are conveniently located to support ...
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Office Manager
Found in: Jooble CA O C2 - 3 days ago
MCW Group of Companies Moncton, NB, Canada Part timeSince 1964 the MCW Group has built a solid reputation for the delivery of Professional Consulting Engineering Services, Energy Management Services, and Engineering Development Services. The systems designed by the MCW Group of Companies are built to deliver energy effectively in ...
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Industrial Waste Engineer
Found in: Jooble CA O C2 - 17 hours ago
Greystone Energy Systems, Inc. Moncton, NB, CanadaDo you want to work for a dynamic and rapidly growing company that is an industry leader in our field? Greystone Energy Systems Inc. is dedicated to developing high quality and innovative solutions for its customers with unsurpassed customer service. · We are growing and looking ...
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Materials Equipment Supervisor
Found in: Jooble CA O C2 - 3 days ago
Marshall Group Moncton, NB, CanadaMarshall Canada requires a Paint Supervisor in Moncton, NB to join our team. You are responsible for achieving schedule, budget, and quality targets of the Paint Department through innovation and continuous improvement. Just as important is building a culture where Health and Saf ...
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Quality Technician/Inspection
Found in: Jooble CA O C2 - 3 days ago
Marshall Group Moncton, NB, CanadaQuality Control Technician page is loaded Quality Control Technician · Apply locations Moncton - Canada time type Full time posted on Posted 30+ Days Ago job requisition id JR101956 Marshall Canada requires a Quality Control Technician to join our Moncton team. Reporting to the ...
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John Deere Small Engine
Found in: Jooble CA O C2 - 3 days ago
Agrinb Moncton, NB, CanadaJob Language: English · Number of Vacancies: 1 · We are your Maritimes' John Deere dealership with 15locations to serve you. · We are looking for a skilled, dedicated person to fill the position ofJohn Deere Small Engine & Diesel Mechanic at our Moncton, NB location. · Pleas ...
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Full Time Job Developer
Found in: Jooble CA O C2 - 3 days ago
Thinkmax Consulting Inc. Moncton, NB, Canada Full timeFull Time Developer - Digital Commerce Solution · Where people and technology come together to solve concrete problematics. If you're looking up to strengthen your skills and help companies accelerate their digital transformation, we invite you to join the team · Implementing an ...
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Bridge Engineer I
Found in: Jooble CA C2 - 3 days ago
Canadian National Railway Moncton, NB, CanadaYou can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who ...
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Expert Data SAP H/F
Found in: Jooble CA C2 - 3 days ago
Canadian National Railway Moncton, NB, CanadaYou can expect an interesting environment where you're part of making sure our business is running optimally and safely―helping keep the economy on track. We provide the kind of paid training and opportunities that long-term careers are built on and we recognize hard workers who ...
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Bridge Engineer I
Found in: Jooble CA O C2 - 2 days ago
Knewin Moncton, NB, CanadaY ou can expect a n interesting environment where you're part of making sure our business is running opti mally and safely ― helping keep the economy on track . W e provide the kind of paid training and opportunit ies that long-term careers are built on and we recognize hard work ...
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Laboratory Technician
Found in: Jooble CA O C2 - 2 days ago
Apex Industries Inc. Moncton, NB, CanadaJob Title: · Laboratory Technician · Group Name: · Aerospace Component Manufacturing · Branch: · Moncton, New Brunswick · Position Overview: · Are you looking to be part of a growing and developing team in an organization that values its people, customers, work, and supply ...
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Social Media Strategist
Found in: YadaJobs CA C2 - 3 weeks ago
Atlantic Lottery Moncton, Canada TEMPORARYAtlantic Lottery (AL) is seeking a Social Media Strategist for a 12-month term. Location is flexible within Atlantic Canada with occasional travel to Moncton, NB. · As the Social Media Strategist, you are responsible for the management of program strategy, tactical rollout and ov ...
Support Engineer - Moncton, Canada - Targeted Talent
Description
Support Engineer – DevOps Products
Our Client is seeking a Support Engineer to join their team. If you have excellent troubleshooting skills and enjoy working with development testing technologies, are detail oriented and self-motivated, they want you on their team
Our client is a leading provider of Development and Operational management solutions. They provide a wide variety of solutions such as testing, quality and security and DevOps tools.
Job Description:
Required Skills:
Required Experience: