- Develop strong client relationships through top notch customer service
- Act as the key liaison between the clients, laboratory and Bureau Veritas Management to ensure overall satisfaction which is critical for the development of a loyal client base
- Responsible for effective daily service, satisfaction and maintenance of client accounts
- Respond for all client communications (telephone or email) and redirect communications to CET members as required
- Provide clients with technical support on their varied sampling projects
- Provide consultation, recommendations, data interpretation and other technical assistance to clients
- Remain current on the interpretation and application of relevant regulations
- Document and ensure closure to all client complaints, CARS
- Stay current with all methods, corrective action requests (CARs) and management of change (MOCs) via the various reporting tools of the QSI and Freshdesk databases
- Actively participate with the business development team in the development and execution of the regional sales strategies; including new account identification, tailoring services to meet client needs, and regular account reviews
- Work in conjunction with clients to coordinate all related project requirements
- Facilitate communication between clients and other laboratory departments
- Coordinate reports, data, billings and client requests
- Assist with the preparation of correspondence and reports for technical analytical data review, marketing information, and other related documentation
- Execute IT test plans, records results and provides feedback
- Effectively execute to key performance indicators (KPIs)
- Work with accounting staff to facilitate discussions on client accounts receivable concerns and assist with collection of monies owed
- Adhere to all Health and Safety Regulation
- Ensure Quality Standards are maintained
- Provide client feedback to the Bureau Veritas management
- Adhere to and participate with all QA/QC policies of the organization
- Engage in cross-training/career pathing to support overall success of the Customer Service Team
- Reporting of data will be required daily from 5:00pm – 6:00pm
- Other responsibilities as assigned.
- You have a university degree or college diploma in Sciences, preferably chemistry and/or equivalent experience
- You have 3-5 years' experience in applicable industry
- You have demonstrated success in Project Manager Assistant roles and/or experience in Laboratory Operations
- You have Basic chemistry knowledge for application in a laboratory setting
- You have good working knowledge of current regulations and guidelines in order to provide effective client advice
- You have good knowledge of computers (Microsoft Word, Excel and Outlook)
- You have the ability to communicate effectively and work collaboratively with lab operations, Business Development Managers and Customer Service team members
- You have Good time-management, multi-tasking and priority setting skills
- You have strong verbal and written communication skills
- You are organized, detail-oriented and focused
- Have the ability to work independently as well as engage others when required in the escalation of concerns
- You are responsible, dedicated and motivated
-
Project Manager
6 days ago
Lippert Granby, CanadaOverview: · **Fonctions**: · Joignez-vous à une équipe dynamique axée sur la performance et les résultats et faites décoller votre carrière dans un cadre de travail stimulant que vous ne retrouverez nulle part ailleurs. · Groupe LCI Canada Inc., chef de file en Amérique du Nord d ...
-
Project Manager
6 days ago
Lippert Granby, CanadaAperçu: · **Fonctions**: · Joignez-vous à une équipe dynamique axée sur la performance et les résultats et faites décoller votre carrière dans un cadre de travail stimulant que vous ne retrouverez nulle part ailleurs. · Groupe LCI Canada Inc., chef de file en Amérique du Nord dan ...
-
Project Manager
4 days ago
Trim Landscaping Bedford, Canada**About Trim Landscaping**: Trim Landscaping is the leading landscape contractor in Atlantic Canada, renowned for creating extraordinary outdoor spaces for both residential and commercial clients. Recipient of numerous national and provincial awards, our company excels in tacklin ...
-
Project Manager
1 day ago
Citadel Fence Bedford, Canada**Who are We?** · Citadel Fence is a fast-moving and growing fence contractor focused on becoming the premier fence installation company in Atlantic Canada. We are looking to add a Project Manager to our team based in Bedford NS who will be responsible for leading our commercial ...
-
Project Manager
2 days ago
Trim Landscaping Bedford, Canada**Who are We?** · Trim Landscaping is a full-service landscaping company that provides commercial and large-scale high-end residential and landscaping services in Nova Scotia. We are continually growing and are looking to add a Project Manager to our team We have done many premie ...
-
Project Manager
1 week ago
DEXTER CONSTRUCTION Bedford, CanadaDexter Construction Company, Part of The Municipal Group of Companies, is a large, diversified Construction Company engaged in all major aspects of the heavy civil construction industry within the Atlantic Provinces. We have an exciting opportunity for a Project Manager to join o ...
-
Project Manager
7 hours ago
Pomerleau Bedford, Canada**We are Pomerleau. And you could be too.** · Pomerleau is recognized as one of Canada's leaders in the construction industry, in the institutional, commercial, industrial and civil engineering sectors. Clients benefit from our expertise as general contractor, construction manage ...
-
Project Manager
2 days ago
NOVONIX Bedford, Canada**Who we are**: · This is an exciting time for NOVONIX as we build and grow our battery material and technology company to service the critical needs of the electric vehicle and energy storage supply chains. As a leader in the industry with operations in both Canada and the Unite ...
-
Project Manager
1 week ago
Municipal Group of Companies Bedford, CanadaDexter Construction Company, Part of The Municipal Group of Companies, is a large, diversified Construction Company engaged in all major aspects of the heavy civil construction industry within the Atlantic Provinces. We have an exciting opportunity for a Project Manager to join o ...
-
Project Procurement Manager
1 day ago
GPSI Le Haut-Richelieu, CanadaHybrid, but at first will need to be in the office in St-Jean. Require Control Goods Cert. · English below: · recherche présentement un(e) chargé(e) de projet d'approvisionnement dont le principal défi sera d'élaborer les stratégies et de fournir l'ensemble des services relatifs ...
-
Estimator/project Manager
7 hours ago
Brault Roofing Maritimes Bedford, CanadaWe at Brault Roofing are the partner our customers can count on to help them build sustainable communities. We are recognized for our expertise in planning and building green roofs and use recycled and recyclable materials when it makes sense to do so. Our meticulous and detailed ...
-
Project Manager/scrum Master
1 week ago
Webonise Lab Bedford, CanadaRole: Project Manager · Total Experience : 5+years · Project Manager Experience: · - 5+ years · **Key Responsibilities and duties** · - Discuss potential project requirements and their parameters with clients, executives, and software developers. · - Planning out the requirements ...
-
Program Manager, Imit Projects
1 week ago
Nova Scotia Health Authority Bedford, Canada**Req ID**:176203** · **Company: Nova Scotia Health** · **Location**:Provincial** Zone, **Westway 1** · **Department**:OPOR Project Management Office** · **Type of Employment**:Permanent** **Hourly FT** (**100%** FTE) x **1** position(s)** · **Status**:Management/Non Union** P**o ...
-
Business Analyst Project Manager
1 day ago
Supreme Investments Ltd Bedford, CanadaWork Term: Permanent · - Work Language: English · - Hours: 37.5 hours per week · - Education: Bachelor's degree · - Experience: 3 years to less than 5 years · **Work setting**: · - Consulting firm · - General office · **Tasks**: · - Analyze and provide advice on the managerial me ...
-
Strum Consulting Bedford, Canada**Who We Are**: · Strum Consulting is a 100-person consulting company with diverse projects throughout Atlantic Canada. Strum provides engineering and environmental services for a range of clients in the fields of Renewable Energy, Transportation, Contaminated Sites, and Commerci ...
-
Client Services Project Manager 2
1 week ago
Bureau Veritas Bedford, CanadaDo you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the br ...
-
Bureau Veritas Bedford, CanadaDo you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the br ...
-
Project Manager
1 week ago
ANDRITZ AG Chambly, CanadaJob family: Project & Site Management- Business area: Hydro- Contract location: Chambly, Quebec, CA- Working location: Chambly, Quebec, CA- Location type: Location Flexible- Contract type: Fixed Term / Temporary Full-Time- Job description: · - ANDRITZ. Where passion meets career. ...
-
Project manager
2 hours ago
Randstad Canada Saint-Jean-sur-Richelieu, Canada PermanentVous recherchez un défi excitant en automatisation dans un environnement de travail dynamique dans le secteur St-Jean ? · Rejoignez-nous en tant que Chargé de Projet en automatisation Avec une journée par semaine sur chantier, une ambiance décontractée et un salaire compétitif e ...
-
Rebar Project Manager
19 hours ago
OSCO Construction Group Bedford, CanadaAbout Allstar Rebar · In business for over 20 years, Allstar Rebar Nova Scotia Limited cuts, bends and installs reinforcing steel for poured-in-placed concrete work. Allstar Rebar Nova Scotia Limited's plant capacity is currently 10,000+ tons. Their estimating, detailing, shop s ...
Client Services Project Manager 1 - Bedford, Canada - Bureau Veritas Group
Description
Do you believe in the power of teamwork and sharing ideas? Do you take pride in delivering exceptional quality and service with everything you do? Do you seek out ideas for improving the status quo? If you want to make a difference and love being surrounded by the best and the brightest, Bureau Veritas Laboratories might be the place for you
Imagine being surrounded by the brightest minds in the industry.
Bureau Veritas is looking for a
PROJECT MANAGER 1
This is a Full-Time position with Medical Benefits and Retirement Savings Plan
As a PROJECT MANAGER , your responsibilities are:
Work closely with Management/Sales to maintain and grow Bureau Veritas' market share with existing and new clients through exceptional customer support.
You are an ideal PROJECT MANAGER if you have [Minimum Requirements]:
Bureau Veritas is a world leader in testing, inspection and certification services.
When we look at Bureau Veritas, we want to see a reflection of the communities in which we work. Inclusion is about actively involving every employee's ideas, knowledge, perspectives, approaches and styles to maximize business success. Inclusion is about attracting new talent who will bring more diversity to our workforce, with differences in culture, professional backgrounds and beliefs.
Our purpose: shaping a world of trust.
Guaranteeing quality, ensuring Health and Safety, mitigating risks and improving performance as well as environmental protection and social responsibility ... This is what Bureau Veritas is about, truly believing that it contributes to bettering society.
Blending performance & integrity, with ambition & humility, responsibility & openness , we are proud that our people leave a mark on what they do.
We respect our people and believe in our talents.
We empower them to leave their mark, working as a team for the benefit of our 400,000 clients across 140 countries.
We believe that leaving a mark is a true challenge and opportunity for every one of us, a sign of trust and impact, a bond with the future, a proof of growth and development.
Being part of the BV family, is more than just working, it's being convinced that you will Leave your mark.... in shaping a world of trust.
