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    customer service agent - Calgary, Canada - HARTZ IMMIGRATION SERVICES INC

    HARTZ IMMIGRATION SERVICES INC
    HARTZ IMMIGRATION SERVICES INC Calgary, Canada

    1 week ago

    Default job background
    Description
    • Education:
    • Expérience:
    • Education

    • Secondary (high) school graduation certificate
    • or equivalent experience
    • Work setting

    • Urban area
    • Business
    • Consulting firm
    • Tasks

    • Answer written and oral inquiries
    • Address customers' complaints or concerns
    • Answer inquiries and provide information to customers
    • Arrange for billing for services
    • Arrange for refunds and credits
    • Explain the type and cost of services offered
    • Issue receipts and other forms
    • Order office supplies and maintain inventory
    • Perform general office duties
    • Receive and log complaints
    • Receive credit and employment applications
    • Receive payments
    • Answer clients' inquiries and provide information
    • Work conditions and physical capabilities

    • Attention to detail
    • Fast-paced environment
    • Work under pressure
    • Repetitive tasks
    • Personal suitability

    • Punctuality
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Flexibility
    • Organized
    • Reliability
    • Team player
    • Initiative
    • Judgement
    • Ability to multitask
    • Dependability
    • Honesty
    • Screening questions

    • Are you currently legally able to work in Canada?
    • Are you willing to relocate for this position?
    • Experience

    • 1 to less than 7 months
    • Other benefits

    • Parking available
    • Durée de l'emploi: Permanent
    • Langue de travail: Anglais
    • Heures de travail: 30 to 40 hours per week


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