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Guelph

    Truck Dispatchers - Guelph, Canada - PDI

    PDI
    PDI Guelph, Canada

    1 day ago

    Default job background
    Description

    Responsibilities:

  • Day-to-day activities related and assigned to a dispatch role
  • Computerized dispatch within TMW system
  • Ensure trucks are properly loaded and assigned proper destinations
  • Monitor wash schedules, schedule arrival and departure times
  • Respond and provide solutions to both customer and driver questions & concerns
  • Ensure clear communication with CSRs
  • Ensure DOT & MOT requirements are met & compiled on a daily basis
  • Schedule equipment for regular service as well as emergency repairs
  • Assist with driver skills e.g: Self-Loading, Customs, Hazmat, Hours of Service, Company Policy and Procedures, Regulations, etc.
  • Update websites
  • Communicate & problem solve with railways when required

    • Qualifications:

  • Bulk dispatch experience an asset
  • Good computer skills and software experience including TMW
  • Great communication skills, both verbally and written
  • Works well under pressure in a fast pace environment
  • Effective at problem solving and multitasking
  • Works well independently and with little supervision
  • Previous customer service work experience within a warehousing, logistics, or transportation industry, an asset
  • Knowledge of CN and CP intermodal operations, an asset
  • High attention to detail
  • Superior communication skills
  • Ability to manage competing priorities and adhere to strict deadlines
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