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Royal Bank of Canada> Toronto, CanadaRésumé du travail · Description du poste · What is the opportunity? · Looking to enhance your customer service, communication, and financial services experience? Look no further. · As a Client Support Advisor, you will be responsible for delivering exceptional customer service in ...
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Bilingual French
1 week ago
U.S. Bank National Association Toronto, CanadaA leader in the payments industry, Elavon provides end-to-end payment processing solutions and services to more than one million merchants around the world. If you want to make a difference in your life, your community and your world, join us at Elavon. We know our company is onl ...
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Bilingual (French/english) Home-based Travel
1 week ago
Sunwing Travel Group Toronto, Canada**Join us in making vacation dreams come true**** · Are you searching for a fun, passionate, travel loving team? -Sunwing has the EPIC work culture you have been searching for. We are currently looking for a **Bilingual Home-Based Travel Counsellor** to join us in making vacation ...
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Bilingual French Translator
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ConduitHR Toronto, Canada Part timeConduitHR is a boutique firm specializing in recruitment services and human resources consulting support. We are based in the GTA and serve clients across the nation and in the United States. At ConduitHR, our mandate is to provide a full suite of support tools for organizations ...
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NielsenIQ Toronto, Canada**Job Description**: · Do you have a passion for Beer, Spirits and Cocktails? Want to take that passion and become an industry expert working with the most prestigious Beer and Spirit brands in the world? · CGA (a NielsenIQ company) is composed of a friendly team of consultants w ...
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French Bilingual Specialist
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J.P. Morgan Toronto, CanadaOur Merchant Support Group is integral in our goal of delivering the best service to our merchants. A Chase Merchant Service Specialist is an advocate for our US and Canadian merchants and internal chase partners by providing phone support offering resolutions to payment processi ...
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Amex Toronto, Canada**Vous menez la voie. Nous avons votre dos** · Avec un soutien adéquat, les gens et les entreprises ont le pouvoir de progresser de façon incroyable. Lorsque vous joignez l'équipe Amex, vous devenez membre d'une communauté mondiale et diversifiée de collègues avec un engagement i ...
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In-home Bilingual French Tutor
1 week ago
Tutor Doctor Toronto, Canada**Join the Tutor Doctor Team Today** · Being a tutor with Tutor Doctor is more than just part time work. When you join our family, you are connecting with something bigger. We are committed to making a difference in the lives of every person we help with their education and acade ...
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Guidewire QA French Bilingual
1 week ago
Compest Solutions Inc Toronto, CanadaGuidewire Documents Testing, Agile, QA Processes, French C1/C2 certified · Primary Skills: · 1)Requirement Analysis · 2)Test Design · 3)Execution · 4) Defect Mgmt · 5)Reporting · 6) Team Management · 7 ) **Guidewire PolicyCenter, Billing Center, Claim Center** · **8) P&C knowledg ...
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Bilingual (French) Marketing Specialist
5 days ago
EHN Canada Toronto, Canada Temporary ContractJOB TITLE: French Language Marketing Specialist · STATUS: 6 month contract with option to renew · DEPARTMENT: Corporate · REPORTS TO: Marketing Manager · UNION : N · LOCATION: Toronto · EHN Canada is the country's largest provider of private mental health and addiction servic ...
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AirVoel CPAP Toronto, Canada**Bilingual (English and French) Customer Service and Sales Representative - CPAP Devices** · **Responsibilities**: · - Answer incoming phone calls in English and French (full fluency and superb communication skills in English and a great ability to communicate in French on the p ...
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Bilingual (French/english) Client Services
1 week ago
Thrive Career Wellness Inc Toronto, Canada**Bilingual (French/English) Client Services Specialist** · Thrive's mission is to help people at all stages of their career. Career wellness is about more than just getting your next job, or even your next promotion. We deeply care about our users' career paths and work to ensur ...
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AirVoel CPAP Toronto, Canada**Bilingual (English and French) Customer Service and Sales Representative - CPAP Devices** · Air Voel is excited to announce an opening for a Bilingual (English and French) Customer Service and Sales Representative, to work in the sales of CPAP devices. This is a full-time role, ...
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Canada Protection Plan Toronto, CanadaAre you looking to be part of a continually growing and dynamic company that is a leader in the life insurance industry? Canada Protection Plan, a Foresters Financial company operating in the Canadian marketplace, markets and sells life insurance and related products, many with s ...
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Bilingual French Customer Service Associate
1 week ago
Toyota Toronto, CanadaJob Description · Bilingual French Customer Service Associate - Remarketing, 12 Month Contract · About Toyota Financial Services · Toyota Financial Services (TFS) provides retail, leasing and wholesale financial services to Toyota and Lexus dealerships and customers across Canada ...
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Field Marketing Manager- Bilingual French
6 days ago
SAP Toronto, Canada**We help the world run better** · The** Field Marketing Manager** will help to drive the go-to-market strategy for the Canadian and US Small, Mid-sized business segments. This will involve developing and delivering marketing plans to support demand generation activities, vertica ...
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Equinix Toronto, CanadaFrench/English Bilingual Recruiting Coordinator (12 month Contract Role) · Equinix is the world's digital infrastructure company, operating over 250 data centers across the globe. Digital leadersharness Equinix's trusted platform to bring together and interconnect foundational in ...
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Bilingual Squad Toronto, CanadaWe are seeking a Bilingual (French/English) Development and Fundraising Manager for our client located in Toronto. · Please call me at if interested · This role reports to the Board of Directors and Head of School. · **Responsibilities**: · - The Development and Fundraising Manag ...
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Bilingual/french-practice Success Manager
3 days ago
Sage Toronto, CanadaAs our Bilingual Practice Success Manager, you are responsible for developing and growing business with bookkeeping and accounting practices by positioning Sage for Accountants. Every day, you will work with our existing and new bookkeeping and accounting firm clients to position ...
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Bilingual (French/english) Fraud Specialist
4 days ago
Global Payments Ontario, CanadaEvery day, Global Payments makes it possible for millions of people to move money between buyers and sellers using our payments solutions for credit, debit, prepaid and merchant services. Our worldwide team helps over 3 million companies, more than 1,300 financial institutions an ...
Bilingual French - Ontario, Canada - HGS
Description
Job Description
Votre impact: En tant qu'associé en relations avec la clientèle, vous aurez la capacité de travailler dans un environnement collaboratif et engageant avec un seul objectif, ayant un impact positif sur la journée des gens Nous vous formerons pour être un expert dans votre domaine, afin que vous puissiez offrir en toute confiance une expérience client incroyable. Vous répondrez, en anglais et en français, aux demandes de facturation des clients, identifierez les besoins uniques de chaque client, répondrez aux préoccupations, prendrez les paiements et exercerez l'intelligence émotionnelle pour améliorer l'expérience clientAlors, à quoi ressemble une journée dans la vie d'un représentant du service à la clientèle?•Communiquer avec les clients par le biais d'appels entrants reliées à la facturation, les paiements, les services existants et nouveaux, les offres promotionnelles et la mise à niveau / rétrogradation des services
•Identifier les besoins des clients grâce à une écoute active pour répondre aux questions, aider au dépannage ou faire des recommandations de produits en fonction des besoins des clients
•Adoptez une approche consultative avec les clients qui rencontrent des problèmes avec leur service en s'appropriant du problème et de la resolution
•Utiliser plusieurs systèmes informatiques pour rechercher des produits, des services, des problèmes communs et des solutions offertes
•Documenter les besoins, les interactions et les résultats des clients dans l'outil ou le système approprié, y compris la création de demandes supplémentaires si les problèmes ne peuvent pas être résolus en temps reel
•Créer un facteur « WOW » dans chaque interaction grâce à des compétences de communication exceptionnelles, en s'appropriant de l'interaction et de la rapidité du service
•Séances de coaching 1:1 régulières avec votre superviseur pour vous assurer que vous respectez les indicateurs de performance clés
Why choose us?
HGS is a global leader in customer experience management. With more than 44,000 employees spread across 7 countries, our mission is to make our clients more competitive by providing exceptional experiences. Powered by a people first philosophy and experience serving over 900 of the world's leading brands, HGS is the perfect place to build your futurePlus, working with HGS comes with benefits like:•Starting at $18.20 hourly and overtime opportunities
•Bonus potential
•Best in class medical, dental, vision benefits and Life Insurance
•Refer-A-Friend bonuses
•Employee assistance programs
•Flexible Schedule Options
•Career advancement in a fast-growing organization
•People focused environment where you'll make lifetime connections and friendships
What we are looking for:
Alors, qu'est-ce qu'un vraiment bon représentant du service à la clientèle? Considérez-vous comme un expert en produits et un résolveur de problèmes qui fournit une approche consultative à la résolution des problèmes. Si vous êtes passionné, énergique, audacieux et que vous voulez travailler dans un rôle centré sur le client avec une opportunité incroyable d'avoir un impact sur la vie des gens, vous allez adorer cette opportunitéRequirements
•You're at least 18 years of age
•You can work flexible hours as business needs may change
•You have at least 6 months of customer service experience and you understand the value of coaching / feedback
•You have experience troubleshooting issues and understand the importance of owning the resolution for the customer
•Demonstrate a caring, supportive, and friendly nature in every interaction with the upmost confidence and urgency
•You're computer savvy, comfortable sitting at a desk and working with multiple monitors
•You're results oriented and comfortable providing customers with recommendations and solutions
•You have excellent French and English communication skills, both oral and written
•You're comfortable working from home and have a suitable space with a hard-wired internet connection
Please note: This position does not qualify for the Atlantic Immigration Pilot Program or the Provincial Nominee Program because this is a work from home position.
Bilingual French professionals in Toronto
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Zoe Medicoff
Social Media Manager | Community Architect
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Marika Chabot
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Joscelyn Affonso
Senior Content Editor/Specialist
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Mélodie Higgs
Brand Ambassador ; Animatrice ; Étudiante
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AMINE MOQADEM
fluent French speaker Bilingual
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Elisha Lamothe
Nanny/childcare