Factory Technical Representative MC51 - Lively, Canada - Komatsu

Description

Komatsu is an indispensable partner to the construction, mining, industrial, and forestry industries that maximizes value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Our Komatsu, P&H, Joy, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton equipment and services are used to extract fundamental minerals and develop modern infrastructure.

Focusing exclusively on the underground hard rock, underground soft rock, and surface mining sectors, Komatsu Mining designs, manufactures, distributes, and services extensive product lines of highly reliable P&H surface mining equipment and JOY underground mining machinery used to cut, crush, load, and convey coal and industrial minerals worldwide. Komatsu Mining's products and related services are used extensively for mining coal, copper, iron, gold, and other mineral resources, and the company employs people worldwide.

Komatsu Mining Corp. offers rewarding experiences and unique growth opportunities in addition to the following:

• Competitive wages
• Annual Bonus
• Comprehensive benefits package (health & dental, vision coverage, healthcare spending account, and life insurance)
• Personal wellness allowance
• Company-sponsored registered pension plan (RPP) and matching program.
• Paid uniform and personal protective equipment
• Paid vacation time
• Paid sick time
• Company-supplied tools
• Trades apprenticeship and training opportunities
• Training and education support
• Employee social engagement activities and benefits
• Industry-leading site safety statistics
• Sustainable employment
• Ability to be a part of an exciting and innovative company developing new state-of-the-art technology and equipment

Please visit our website for more information.

Job Overview

The Factory Technical Representative MC51 is responsible to support the Komatsu Underground Hard Rock Continuous Miner MC51 machine with our partner customers including underground product assembly and commissioning, product testing, product technical training, factory advanced support and technical advice. This position will be required to work in underground mines working shift work.

Key Job Responsibilities

• Assembly and commissioning of the hard rock MC51 continuous mining machine.
• Inspect and test mining machine prototypes for proper functioning.
• Training of the operators in the use of the mining machine.
• Training of the mobile mechanics and electricians in the maintenance and repair of the mining machine.
• Provide field feedback to engineering team for planning of designs of mining machines.
• Provides relevant feedback to factory to enable improvements to the equipment or its operation.
• Aids in compiling accurate data to process warranty claims and engineering machine improvements.
• Hands-on support to machine fault finding and breakdowns underground.
• Assist in creation of machine priority parts listings.
• Report any EHS concerns including product related.
• Completes accurate time records, technical reports as applicable.

Qualifications/Requirements

• Heavy Equipment Mechanic or Electrician or equivalent trades diploma and experience.
• 7+ years experience with maintenance, assembly or repair of underground mining equipment.
• Strong technical troubleshooting skills.
• Hydraulic and Electrical systems knowledge with ability to read/ interpret schematics.
• Strong diagnostic and problem-solving skills.
• Ability to facilitate technical training and impart detailed information.
• Written and verbal communication skills.
• Flexible, self-motivated and driven for customer satisfaction.
• Strong computer skills for reporting.

Additional Information

Komatsu is an organization committed to diversity and inclusion in support of growing a global team to achieve our business results and create a better future every day for our globally based employees, customers, partners, and communities. We believe a diverse workforce strongly contributes to our business growth and product innovation.

Komatsu is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national or ethnic origin, marital status, family status, or disability. Accommodations during the recruitment process are available upon request.

While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.