Healthcare Zone Supervisor - Red Deer, Canada - Paladin Security

Paladin Security Red Deer, Canada

6 days ago

Full time

Description

Healthcare Zone Supervisor

The Healthcare Zone Supervisor is assigned responsibility, accountability, and authority to monitor all work activities of their staff members, to identify and report any problems which could have an impact on the company's service delivery. Maintaining a safe and secure environment for staff, contractors, and visitors alike. Be familiar with and follow current policy and procedures for the Alberta Health Services contract.

Job Functions:

Responsible for visiting all Central Alberta area hospitals to ensure security officers are monitoring site policies and procedures
Ensure all staff members receive adequate and sufficient information to commence duties at all hospital sites
Monitor, identify, and report any health and safety deficiencies on their site, and instruct all staff in good work safe practices
Provide guards with continued and adequate training as it relates to the duties and responsibilities of the position
Ensure new guards have read and signed required acknowledgements for site orders, the security guard training manual, and OH&S manual
Monitor and identify any staff training or disciplinary issues that arise, bringing them to the attention of the Client Service Manager
Provide constructive feedback and suggestions to the Client Service Manager about any relevant staff issues
Ensure all email inquiries, requests, etc. are attended and replied to in a timely manner
Support all staff to ensure their needs and concerns are addressed as appropriate
Assist management with regular staff evaluations
Communicate appropriate information, so any outstanding issues can be resolved
Monitor daily and nightly incident reports to ensure both relevancy and accuracy
Ensure that all services provided by site staff, are delivered as per clients request
Ensure that all services provided comply with Paladin Code of Ethics and the Policy and Procedure Manual

Requirements:

Hold a valid security license
Has held employment with Paladin Security in Healthcare for over one year
Holds a full Class 5 Driver's License, and can provide a clean Driver's Abstract for the last three years
Computer literate and able to easily assimilate knowledge of site systems
Excellent communication skills, both written and verbal
Strong knowledge of the security functions and requirements at the site
Dependable and professional in all job functions
Able to display objectivity and sound judgement
Able to inspire other by knowledge, experience and willingness to assist

Paladin Security: Making the World a Safer and Friendlier Place Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a job well done make you an ideal candidate for our team The Paladin Difference starts with our officers; we're the best because we hire the best. We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun If you think you have what it takes to join our team, we want to meet you

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

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Healthcare Zone Supervisor - Red Deer, Canada - Paladin Security

Description