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    Associate Manager, IT - Toronto, Canada - The Kraft Heinz Company

    The Kraft Heinz Company
    The Kraft Heinz Company Toronto, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    Description

    The Associate Manager Release Management will be a key component of the IT ERP Capabilities Team. The role will implement and report against KHC Release Management principles.

    Primary Responsibilities

  • Develop and maintain release management standards and documentation.
  • Ensure adherence to Kraft Heinz global IT standards and procedures while employing continuous improvement of Release Management processes, tools and repositories
  • Manage SAP outages with cross functional global teams and provide appropriate communication including associated impacts
  • Coordinate cutover through SAP landscape (F/D-> Prod)
  • Facilitate Hypercare for major releases, implementations, and other projects
  • Leads monthly releases including coordination with Change Management and Test Hub
  • Perform routine transport management activities including guidance and approvals
  • Contribute to development of annual and forward planning release calendars including publication and communication of changes
  • Participate in CAB, GCC, etc. to provide input and guidance as pertains to Release Management, including presentations as applicable.
  • Maintain relationships and orchestrate work between different teams at different locations during cutover and project release activities.
  • Provide release reporting metrics and follow-up of over-due / abandoned items.
  • Maintain release repositories including associated documentation (timelines, build metrics, testing, status reporting, etc.)

    • Additional contributions, with possibilities to lead, include:

  • Present release status at weekly Leadership meetings
  • Identifying and reporting upon release risks/issues identified from Release perspective
  • Identify and define release scope with IT leads and Project Managers
  • Communicate all key project plans, commitments, and changes including requirements, QA plans, schedule, and scope changes
  • Report upon and conduct Release Readiness reviews, Milestone Reviews, and Business Go/No-Go reviews
  • Define, coordinate and facilitate Technical Go-live activities per plans and checklists

    • Appetite for Success:

  • Project & Process Management
  • Vendor Relationship Management
  • Influencing and Negotiating
  • Acting as an Owner
  • Problem solving and Critical thinking
  • Thrive in a results-driven environment
  • Effective communication and troubleshooting skills, relationship building skills, and work effectively in a team environment with both local and remote teams
  • Advanced interpersonal, oral, and written communication skills, and able to multitask effectively

    • Qualifications

  • Team Leadership and management of cross functional teams
  • Experiences working in multinational companies operating in the consumer goods environment
  • Proven track record of successful assignments and positive results
  • Support through different time zones with geographically dispersed teams and clients
  • Experience with testing methodology, subject areas and activities, including test planning, preparation, execution and reporting
  • Strong leadership capabilities and excellent interpersonal, verbal and written communication skills
  • Experience in handling and leading escalations and managing resolution of critical issues
  • Experience in coordination with PMO and aligning on methodology and process
  • Experience in HP Quality Center is highly preferred
  • SAP S4 and Legacy application knowledge a plus.

    • Location(s)

    Toronto - Queen's Quay - Headquarters
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