- Develops and monitors service quality, dealing with Service Partner/Client service issues in a professional manner
- Uses effective communication skills to ensure employees are well informed relative to goals, objectives and achievements
- Acts as an advisor to the department/function and fills in coverage caps when required
- Builds and leverages relationships with Business Partners/Service Providers
- Proactively assess obstacles and identifies opportunities to improve overall team performance
- Actively engages in testing and verification of routine system upgrades, BCP processes, and regulatory initiatives
- Ability to manage people and processes.
- Strong communication skills.
- Strong computer skills.
- Strong knowledge of USD securities settlements and clearing depositories
- Strong knowledge of internal trading, operations, and accounting systems
- Ability to follow appropriate escalation channels when necessary
- Ability to work independently and to solve problems using knowledge and experience.
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Manager, Settlements Project/Initiatives
Found in: beBee S2 CA - 2 weeks ago
Royal Bank of Canada TORONTO, Canada Full timeJob Summary · Job Description · Providing analyses of budgets, project proposals, and business trends in multiple administration areas. · Providing effective solutions to administrative business challenges. · Participating in development of tactical plans and programs for the o ...
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Assistant Manager
Found in: Talent CA C2 - 4 days ago
Scotiabank Toronto, CanadaGlobal Banking and Markets · Global Banking and Markets (GBM) is a leading Canadian Capital Markets and Investment Banking business with a growing platform in the US and Latin America, operating globally for over 100 years. Scotiabank's strong presence provides our clients an im ...
Jobs Toronto – Manager, DTC Settlements - RBC
Description
Job Description:
Leads a team in meeting firm operational targets while providing support for USD settlements initiating from Fixed Income, Equity and Central Funding business lines. Work efforts are focused against overall effectiveness of the team i.e.: Talent Management, client service levels, process fulfillment, and unit operations. Responsible to lead and develop staff product knowledge against the functions of the department, while ensuring adherence to operational risk issues. This role will be an 18 months contractual opportunity.
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Company: RBC
Vacancy Type: Internship
Job Location: Toronto, CA
Application Deadline: N/A
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