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    user support technician - Regina, Canada - Informatech Solutions

    Informatech Solutions
    Informatech Solutions Regina, Canada

    6 hours ago

    Default job background
    Description
    • Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years
    • Experience: 1 year to less than 2 years
    • or equivalent experience
    • Tasks

    • Respond to users experiencing difficulties with computer
    • Consult user guides, technical manuals and other documents to research and implement solutions
    • Provide advice and training to users in response to identified difficulties
    • Collect, organize and maintain a problems and solutions log for use by other technical support analysts
    • Provide business systems, network and Internet support to users in response to identified difficulties
    • Computer and technology knowledge

    • Security software
    • Word processing software
    • Programming software
    • Programming languages
    • .NET
    • MS Office
    • MS Windows
    • Oracle
    • SQL
    • SharePoint
    • Spreadsheet
    • Visual Basic
    • XML
    • PHP
    • WordPress
    • Security and safety

    • Basic security clearance
    • Work conditions and physical capabilities

    • Fast-paced environment
    • Work under pressure
    • Tight deadlines
    • Repetitive tasks
    • Personal suitability

    • Accurate
    • Client focus
    • Efficient interpersonal skills
    • Excellent oral communication
    • Excellent written communication
    • Time management
    • Work Term: Permanent
    • Work Language: English
    • Hours: 37.5 hours per week


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