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    Senior Engineer ServiceNow and Operations Platforms - Toronto, Canada - CPP Investments

    CPP Investments
    CPP Investments Toronto, Canada

    2 weeks ago

    Default job background
    Full time
    Description

    Company Description

    Make an impact at a global and dynamic investment organization

    When you invest your career in CPP Investments, you join one of the most respected and fastest growing institutional investors in the world. With current assets under management valued in excess of $500 billion, CPP Investments is a professional investment management organization that globally invests the funds of the Canada Pension Plan (CPP) to help ensure long-term sustainability. The CPP Fund is projected to reach $3 trillion by 2050. CPP Investments invests in all major asset classes, including public equity, private equity, real estate, infrastructure and fixed-income instruments, and is headquartered in Toronto with offices in Hong Kong, London, Luxembourg, Mumbai, New York City, San Francisco, São Paulo and Sydney.

    CPP Investments attracts and selects high-calibre individuals from top-tier institutions around the globe. Join our team and look forward to:

  • Diverse and inspiring colleagues and approachable leaders
  • Stimulating work in a fast-paced, intellectually challenging environment
  • Accelerated exposure and responsibility
  • Global career development opportunities
  • Being motivated every day by CPP Investments' important social purpose and unshakable principles
  • A flexible/hybrid work environment combining in office collaboration and remote working
  • A deeply rooted culture of Integrity, Partnership and High Performance

    • If you share a passion for performance, value a collegial and collaborative culture, and approach everything with the highest integrity, here's an opportunity for you to invest your career at CPP Investments.

    Job Description

    Reporting into the Director, ServiceNow and Operations Platform the Senior Engineer, will work in a small team responsible for design, development and integration of stakeholder requirements into ServiceNow. The role includes frequent interactions with stakeholders to understand and design new features as well as support and updates existing capabilities. Additionally, providing ServiceNow technical leadership and mentoring for the internal ServiceNow team will be essential to advancing the platform and operational model in a sustainable amnner

    This hands-on strategic role will be accountable for:

  • Providing technical expertise while developing an understanding of the CPP Investments environment to design and implement solutions
  • Recommending and implementing best practices across the ServiceNow eco-system to ensure a well designed and sustainable platform
  • Improving Operational Practices: Leveraging data and operational practice to identify and drive improvements.
  • Building Partnership: Building strong partnerships with various groups including IT operations, infrastructure, application engineering and business teams to further strengthen the overall effectiveness and efficiency of ServiceNow as an enterprise platform.

    • Major accountabilities include:

    ServiceNow

  • Actively contribute to the day to day technical deliverables for ServiceNow
  • Interact with multiple internal stakeholders leveraging the ServiceNow platform, including Human Resources, Information Security, Service Desk and Service Management
  • Design and implement high quality solutions leveraging best practices and mature delivery methods
  • Validate that appropriate work flows, policies, standards and processes are in place.
  • Act as technical mentor to internal ServiceNow team

    • Qualifications

  • Bachelor's degree in business, computer science, engineering or related field.
  • Technically proficient with ServiceNow with a demonstrated history of delivering capabilities on the platform in multiple functional areas
  • Preference for ServiceNow technical certifications reflecting a deep knowledge of the platform and continuous learning
  • Strong understanding of agile practices and continuous delivery
  • Strong problem-solving skills and a track record of execution.
  • High level of initiative and work well in a team environment.
  • Ability to communicate credibly and persuasively with the broader organization
  • Exemplifies CPP Investments' Guiding Principles of integrity, partnership and high performance.
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