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    technology services manager - Toronto, ON, Canada - Department Of Social Development

    Department Of Social Development
    Department Of Social Development Toronto, ON, Canada

    2 weeks ago

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    Description

    SOCIAL DEVELOPMENT



    TECHNOLOGY SERVICES MANAGER


    (CENTRAL OFFICE - FREDERICTON)

    The Department of Social Development (SD) offers programs and services aiming to provide protection and care for individuals and families, while also promoting independence and self-sufficiency.

    Social Development's over 1500 employees are involved in designing, supporting, administering, and delivering programs and services related to financial support, case management, clinical support, and protection.

    The department collaborates with service providers and community partners to ensure the delivery of essential services contributing to a safe, secure, and healthy New Brunswick.

    The Department is currently in the process of a Digital Transformation, reshaping the way services are delivered to citizens through modern technology solutions.

    Collaborating with partners across GNB, we are jointly designing and implementing improved experiences and technology solutions for staff, partners, and citizens of NB.

    Social Development is looking for an individual to join the Digital Transformation Branch as the Manager of Technology Services.


    As a part of the Management team, the selected candidate will be responsible for:


    • Ensuring the development and support of technology solutions utilized by staff, clients, and partners.
    • Planning, organizing, coordinating, and directing the activities of the Technology Services unit and teams.
    • Managing and leading staff, including recruitment, identifying training needs, conflict resolution, performance evaluation, motivation, and coaching.
    • Overseeing and managing budgets related to projects and operational expenses.
    • Supervising and managing contracts for vendor services.
    • Establishing and maintaining relationships with service providers and GNB Departments to secure technology solutions for Social Development.

    A bachelor's degree in Computer Science, Information Technology, or a related field; and a minimum of eight (8) years of experience in the IT/IM industry OR a two (2) year diploma in Information Technology or a related field; Proficiency in English is mandatory.

    Kindly specify your language proficiency.


    ASSET QUALIFICATIONS:


    Preference may be given to applicants demonstrating experience in one or more of the following asset qualifications:

    • Experience with IT systems life-cycle management.
    • Experience with Agile and Scrum methodologies in medium to highly complex environments.
    • Experience in transforming business practices and leading change.
    • Bilingual capability is an advantage.

    Dependent on the response to this application process, candidates might need to showcase one or more of the asset qualifications, in addition to the essential qualifications, to receive further consideration.

    Relationship/ Network Building;


    TECHNICAL COMPETENCIES:


    The suitable candidate will possess the following technical competencies:

    • Proficiency in Office Technology, Software, and Applications.
    • Effective Planning and Organizing Skills.
    • Knowledge of Financial Management.

      • Sound Human Resource Management skills.

      Résumés should list education and employment history in chronological order, including part-time and full-time positions.

      Social Development

      Human Resource Services



      Telephone:

      As per the Civil Service Act, candidates registered with the Equal Employment Opportunity Program, demonstrating high qualifications, will have preference during the appointment process.



      The New Brunswick Public Service:


      Enhancing the lives of New Brunswickers every single day

      Original job

      TECHNOLOGY SERVICES MANAGERposted on GrabJobs .
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