- Considerable knowledge of library methods, procedures and tools applicable to the work
- Working knowledge of the objectives, organization, procedures, services and resources of the Library
- Ability to pleasantly and effectively deliver adult programs and services
- Excellent oral and written communication skills.
- Ability to participate in the planning and presentation, including public speaking and instruction, of library programs and projects.
- Ability to plan, organize and carry out assigned duties and responsibilities with supervision.
- Ability to participate in the maintenance of the library collection.
- Pleasant and effective customer service skills.
-
Service Assistant
3 days ago
EightSix Network British Columbia, Canada Part time / Full timeJob Description · Service Assistant Employment Opportunity · POSITION SUMMARY · Are you an outgoing, dependable, self-starting individual that thrives in a fast-paced environment in a role that offers variety? Do you have a passion for delivering top-notch customer service an ...
-
Assistant Service Manager
4 weeks ago
Mercedes-Benz Boundary Vancouver, Canada Full timeLooking for a greatopportunity to work in Canada's largest Automotive Group? Join the Familytoday, the Dilawri Lifestyle is waiting for you · Mercedes-Benz Boundary is currently looking to fill aposition of an Assistant Service Manager. · Essential Duties: · Assist customers ...
-
Client Service Assistant
3 weeks ago
BFL Canada Vancouver, Canada Full timeWe offer more than a job, we offer a career · We support our employees to shape their career by encouraging continuing education and investing in training and development. · We put our employees at the center of what we do to allow them to grow personally and professionally, wit ...
-
Building Services Assistant
4 weeks ago
Titmouse Vancouver, Canada Full timeTitmouse is looking for an enthusiastic and efficient full-time Building Services Assistantto join our awesome Facilities/Operations team LOCATION: Vancouver, BC GENERAL FUNCTION: As a member of the Operations team in the Titmouse Vancouver location, the Building Services Assist ...
-
Hospitality Services Assistant
4 weeks ago
fasken Vancouver, Canada Full timeWho We Are · Fasken is a leading international business law and litigation firm. Our firm's 950 lawyers are located across offices in Vancouver, Surrey, Calgary, Toronto, Ottawa, Montréal, Québec City, London, Johannesburg and an office in the professional and retail district kn ...
-
Client Service Assistant
4 weeks ago
BFL Canada Vancouver, Canada Full timeWe offer more than a job, we offer a career · We support our employees to shape their career by encouraging continuing education and investing in training and development. · We put our employees at the center of what we do to allow them to grow personally and professionally, wit ...
-
Client Service Assistant
3 weeks ago
BMO Vancouver, Canada Full timeApplication Deadline: · 06/29/2024 Address: · 885 West Georgia Street Job Family Group: · Wealth Sales & Service Supports one or more Investment Advisors (IAs) and IA Team and staff, and branch operations with day-to-day administration and provides exceptional client service to s ...
-
Customer Service Assistant
3 weeks ago
CB Canada Vancouver, CanadaClear Acquisitions is a sales and client acquisition firm that represents a number of large multinational clients. We are currently seeking self-motivated individuals who are willing and able to grow personally and professionally with an expanding company. · This job involves one ...
-
Next Goal Agency Vancouver, CanadaWe are looking for a Spanish speaker with excellent communication and social skills. · **Responsibilities**: · Customer service, event planning, community manager, content creator. · Tipo de puesto: Tiempo completo · Salario: $17,00 - $25,00 la hora · Puede trasladarse/mudarse: · ...
-
Assistant, RES, Information Services
4 days ago
Langara College Vancouver, Canada Full timeJob Description: · The RES Assistant provides support or assistance in the assigned RES unit and often is the initial point of contact for prospective and current students, internal staff, agents, or external stakeholders. This position provides exemplary customer service, cleric ...
-
Legal Support Services Assistant
4 weeks ago
fasken Vancouver, Canada Full timeWho We Are · Fasken is a leading international business law and litigation firm, and was recently voted one of Canada's Best Employers for 2023. Our firm's 950 lawyers are located across offices in Vancouver, Surrey, Calgary, Toronto, Ottawa, Montréal, Québec City, London and Jo ...
-
Admin Assistant, Career Services
1 week ago
The University of British Columbia Vancouver, Canada Full timeStaff - UnionJob Category · CUPE 2950Job Profile · CUPE 2950 Salaried - Administrative Support 4 (Gr7)Job Title · Admin Assistant, Career ServicesDepartment · Career Services | Peter A. Allard School of LawCompensation Range · $4, $4,827.00 CAD MonthlyPosting End Date · June 3, 2 ...
-
Assistant Support Services Manager
3 weeks ago
Aramark Vancouver, Canada Full timeJob Description · Aramark Canada is looking for an Assistant Support Services Manager to lead a team in food, housekeeping, and resident laundry services. Performs tasks such as hiring, training, coaching and administrative duties for employees and clients and residents. Works wi ...
-
Assistant, Respectful Workplace Services
2 days ago
Island Health British Columbia, Canada Regular PTQUALIFICATIONS: Education, Training And Experience · A level of education, training and experience equivalent to high school grade twelve (12) graduation, plus graduation from a recognized administrative or secretarial program and three (3) years related experience in office admi ...
-
Office Services Assistant
2 weeks ago
B.C. College of Nurses and Midwives Vancouver, BC, CanadaJob Category : Administrative · Requisition Number : OFFIC001149 · Apply now · Posted : May 17, 2024 · Full-Time · On-site · Locations · Showing 1 location · Description · This temporary, full-time position is an in-office role and unionized. The term is expected to en ...
-
Building Services Assistant
2 weeks ago
Titmouse Inc Vancouver, BC, Canada $20 - $23Titmouse is looking for an enthusiastic and efficient full-time Building Services Assistantto join our awesome Facilities/Operations team · LOCATION: Vancouver, BC · GENERAL FUNCTION: As a member of the Operations team in the Titmouse Vancouver location, the Building Services ...
-
London Drugs Vancouver, Canada Regular Part timeAssistant Department Manager, Insurance Services A training and developmental role for individuals exhibiting the ability to progress to the position of Department Manager, Insurance. The Assistant Department Manager will provide direction to the Insurance Specialists towards ach ...
-
Vancouver Community College Vancouver, CanadaPosition Information Posting Number 24AC0089 Position Title International Education Student Services Assistant Pclass # S9977 Who We Are We acknowledge that Vancouver Community College (VCC) is located on the traditional unceded territories of the xwməθkwəy̓əm (Musqueam), Sḵwx̱wú ...
-
Entry Level Customer Service Assistant
2 weeks ago
Seronda Network Vancouver, CanadaJoin Our Team at Seronda Networks · Are you ready to kick-start your career in customer service? Seronda Networks is seeking passionate individuals to join our team as Entry Level Customer Service Assistants in Vancouver, BC. · As an Entry Level Customer Service Assistant, you'll ...
-
Housing & Health Services Team Assistant
3 weeks ago
BC Housing Vancouver, Canada Full timePOSITION SUMMARY · Reporting to the Administration Supervisor, the Housing & Health Services Team Assistant provides direct customer service to Housing Registry applicants, outside agencies and tenants applying or receiving programs delivered by the Housing and Health Services d ...
Senior Library Public Service Assistant - Vancouver, Canada - City of Vancouver
Description
Requisition ID: 41345
Company: The Vancouver Public Library (VPL) is the third largest public library system in Canada, with 800 staff members offering services at 21 branches across the city. VPL values a diverse workforce which represents the vibrant community we so proudly service. Consider joining our committed team of staff and being part of an innovative, inclusive, and rewarding workplace.
Worksite: Programming & Learning – Learning & Literacy
The SLPSA position in Programming and Learning Department focuses on Learning and Literacy programming. The successful candidate will lead and support courses, workshops, conversation circles, and other programs that support lifelong learning, such as Read Anywhere: Learn to Use Libby and Towards Reconciliation: Start Your Learning Journey. The Learning and Literacy SLPSA will also work with partner organizations that deliver programs related to financial literacy, digital literacy, emergency preparedness, writing and publishing, and more. This role also develops script material under the supervision of a librarian, and serves as the backup Biblioevents publisher for adult programs.
Job Summary: Working collaboratively within their team and system-wide, this position creates a welcoming, patron-centered experience through its active involvement in the design, planning, and delivery of responsive library programs and events. Under the guidance of a librarian, the incumbent assists in planning programs for adults and delivers them, providing instruction and support to the public on the use of digital devices, services, and accessing library resources. An incumbent in this role understands and practices community-led approaches and represents the Library's vision, mission and values by demonstrating and modeling conduct that reflects the library's policies and procedures.
The incumbent is responsive and flexible, fosters social inclusion, and ensures that our patron's information, entertainment and leisure needs are met at the point of need and in non-traditional ways, including being a stronger presence in the community, creating and collaborating with community partners to produce programs, events and workshops that align with the library's strategic plan. The incumbent works collaboratively within the PLG team to create programs, events and workshops that represent the diverse communities in a respectful, inclusive, and accessible way.
Job Requirements:
Education/Qualifications/Experience:
Completion of an approved Library Technician diploma program and 2 years of experience in a customer service environment
OR
Completion of an undergraduate degree from a recognized university and two years' experience in a customer service environment, and considerable experience demonstrated in an area such as programming, information services, collection maintenance, and/or community collaboration.
Knowledge, Skills & Abilities:
Affiliation: CUPE 391
Employment Type: Regular Full-Time
Salary: $ 31.56 to $ 37.12 per hour
Work Schedule:
Week 1:
Monday, Tuesday, Wednesday, Friday 8:30am – 5:00pm; Thursday 12:00pm – 8:30pm
Week 2:
Monday, Tuesday, Wednesday, Friday 8:30am – 5:00pm, Thursday 12:00pm – 8:30pm
Week 3:
Monday Earned Day Off (EDO), Tuesday, Wednesday, Friday, Saturday 8:30am – 5:00pm; Thursday 12:00pm – 8:30pm
Week 4:
Tuesday, Wednesday, Friday 8:30am – 5:00pm; Thursday 12:00pm – 8:30pm
Note: Work schedules may change with reasonable notice
Closing date: Thursday, May 23rd, 2023 at 11:59pm
While the Library thanks you in advance, only those candidates being considered will be contacted.
Vancouver Public Library is committed to recruiting a diverse workforce that represents the community we so proudly serve. We encourage applicants from diverse backgrounds including Indigenous Peoples, LGBTQ2S+, all genders, ethnicities, and persons with disabilities. Should you be shortlisted and require an accommodation during the selection process, please provide details to the hiring committee.
Applicants must be prepared to work at any location in the VPL system. As VPL is responsible for the well-being of its patrons, a Police Information Check clearance is a condition of employment. Please refer to our policy for further information. Personal information collected is used in accordance with the BC Freedom of Information and Protection of Privacy Act.
The Vancouver Public Library's COVID-19 vaccination policy is currently suspended and as a result, vaccination against COVID-19 is not required at this time. However, should circumstances change and the Library deem it necessary to re-introduce such policy, you may be required to provide proof of vaccination against COVID-19 in order to be eligible to continue performing your duties.