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    Implementation Specialist - Toronto, ON, Canada - Lightspeed

    Lightspeed
    Lightspeed Toronto, ON, Canada

    2 weeks ago

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    Description

    As a Field Implementation Consultant you will ensure that restaurateurs that purchase Lightspeed K-Series are successfully onboarded and get the most out of our product, through in-person training, configuration and hardware installation services.

    Collaborate closely with designated Field Account Executives to understand restaurateur needs and ensure a warm hand-off from sales.
    Ensure each restaurateur in your cohort has their product and customer data correctly set up and their integrations are set up correctly
    Travel 4-days a week to visit your customers provide training, configuration, and installation services
    experience in delivering training and professional services is a huge asset
    Deep technical knowledge of hospitality industry
    The opportunity to build a strong and layered team of talented people from intern to senior contributors and managers
    Unlimited paid time off policy
    Flexible working policy
    Lightspeed welcomes andencourages applications from people with disabilities. Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that.

    We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community.

    The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

    Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences.

    Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

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