SAP Business Analyst - Mississauga, Canada - City of Mississauga

Description

Req ID: 24801
Vacancy Type: Temporary - up to 2 years
Number of Positions: 1
Closing Date: 03/29/2024

Job Summary

The Business Analyst will participate in the design, development, testing and implementation of innovative technology solutions including providing support for existing applications. This position is responsible for eliciting, organizing, designing and analyzing both technical and functional business-related deliverables and issues, designing and leading testing and training, and moving projects to implementation all in accordance with recognized best practices (BABOK, PMBOK, etc.).

Duties and Responsibilities

Under the direction of the Program Manager, SAP HCM / Payroll Business Support, the successful candidate will:

• Support and lead key project deliverables from idea inception to project closure including go-live operational readiness in accordance with recognized best practices (BABOK, PMBOK, and PMSO) and project methodologies (eg. Agile, Waterfall methodologies).
• Collaborate with project sponsors, business users, subject matter experts, and SAP functional consultants, ABAP developers and be responsible for:
  • Analyzing requirements and translating business needs into detailed documented functional and technical designs and specifications. Developing current (as-is) and future (to-be) business process flows.
  • Defining reporting and alerting requirements with the required layout of the information.
  • Developing and executing quality assurance plans including testing the solutions to ensure it meets the business needs as defined.
  • Designing, documenting, and maintaining system processes.
• Serve as a critical liaison between the Information Technology division and other business groups to ensure the successful delivery, implementation, and operation of high-quality functioning enterprise applications.
• Refine Business Cases with an IT component, research and evaluate options, propose alternatives to clients and to senior management, benchmark, identify synergies with existing IT solutions, and provide IT-related financial estimates, according to corporate and departmental guidelines and finance-driven due dates.
• Review and provide responses for Budget Requests and Capital Requests using knowledge of IT systems and their in-depth understanding of their clients' business processes.
• Investigate and resolve business issues, determine best solutions, research options, advise on changes to business processes, analyse data/provide reports.
• Provide 2nd and 3rd tier support for incidents that require more specific knowledge of technical/functional issues and IT systems and/or deeper knowledge of business processes and policies.
• Provide support and knowledge transfer to IT teams (examples: preparing training materials, knowledge base articles, transition to operations document).
• Lead discussions, and deliver presentations, reports, research and recommendations to a diverse group consisting of executives, managers, IT teams, business clients, and external business partners.
• Continually monitor and manage changes that arise from internal and external stakeholders, work teams, bylaws, and legislation at the beginning of projects, during projects, and during implementation.
• Assist clients in the identification of business needs and alignment to strategic plans and IT Road Maps.
• Provide analytical support for the future directional strategy and multi-year strategic plans.
• Provides support for the team's annual IT Work Plan.
• Support the strategic initiatives of the corporation to realize LEAN improvements and promote good project management practices by reviewing business and system processes for continuous improvement adhering to LEAN best practices and methodology.
• Perform other related duties as assigned.

Skills and Qualifications

• 3-5 years progressive work experience in an Information Technology environment with a proven track record as a Business Analyst in requirements facilitation, process mapping, detailed specification development, and development and execution of quality assurance testing plans is required.
• Post-secondary education with a degree/diploma in computer science or related discipline or Business Administration accompanied with education/experience in IT.
• Sound understanding of the Software Development Lifecycle (SDLC), software development, IT architecture, and IT hardware.
• Strong interpersonal, research, analytical, critical thinking, and negotiating skills with problem-solving ability supported by project management experience, team leadership and facilitation capabilities.
• Strong communication skills with the ability to understand and interpret the meaning, purpose and importance of verbal and non-verbal messages.
• Experience with SAP Human Capital Management including Payroll and/or SuccessFactors Employee Central and Employee Central Payroll is strongly preferred.
• Recommended certifications related to Business Analysis, such as Certified Business Analysis Professional (CBAP), Professional Business Analyst (PBA), Certified Competency in Business Analysis (CCBA), Certified Associate in Project Management (CAPM), Project Management Professional (PMP), Certified Scrum Master (CSM), etc. preferred.

Hourly Rate/Salary: $ 85, $ 113,541.00
Hours of Work: 35
Work Location: Civic Centre
Department/Division/Section: CPS/Corporate Services Dept , CPS/IT Division , Enterprise Business Solutions
Non-Union/Union: Non Union

A Criminal Record and Judicial Matters Check (Level 2) or Vulnerable Sector Check (Level 3) will be required of the successful candidate, at their own expense, to verify the absence of a criminal record for which a pardon has not been granted.

We thank all who apply, however, only those candidates selected for an interview will be contacted. You can also check your application status in your candidate profile online.

All personal information is collected under the authority of the Municipal Act.

Equity, Diversity and Inclusion
The City of Mississauga is committed to creating a respectful and supportive workplace that fosters a culture of equity, diversity and inclusion which broadly reflects the communities and residents we serve. Throughout the employee life cycle, the City is working to include an EDI lens to attract, retain and support the growth of diverse talent.

Learn more about the City's commitment to Equity, Diversity and Inclusion.

Accommodations
The City of Mississauga is an Equal Opportunity Employer and is committed to removing barriers in our selection process for people with visible and invisible disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, the City of Mississauga will provide accommodations throughout the recruitment, selection and/or assessment process to applicants with disabilities.

If selected to participate in the recruitment, selection and/or assessment process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.