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    Business Analyst - Mississauga, Canada - goeasy Ltd.

    goeasy Ltd.
    goeasy Ltd. Mississauga, Canada

    1 week ago

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    Description

    Embark on a journey with one of Canada's fastest growing companies – welcome to goeasy We have been honored with recognitions such as Waterstone Canada's Most Admired Corporate Cultures , the 2022 Report on Business Women Lead Here , Report on Business for Canada's Top Growing Companies and TSX30 as one of the best performing companies on the TSX . We've also received the Greater Toronto Top Employers Award and certified as a Great Place to Work . We're on the lookout for the best and brightest to join our team

    Our vision is to provide everyday Canadians a path to a better tomorrow, today. As one of Canada's leading non-prime consumer lenders, we offer a full suite of products including non-prime leasing, unsecured and secured loans as well as point-of-sale-financing though easyhome, easyfinancial, and LendCare.

    Our team is empowered with enhancing the efficiency and effectiveness of our lending applications, that will modernize the way goeasy Ltd. manages our core lending business. Working with the Sr. Product Manager, and liaising with key internal Business Clients, technology teams and other client partners, the role will play a leading role in a diverse team of specialists who will build out, operationalize, and innovate across our ecosystem.

    As a Business Analyst you'll leverage your analytical expertise, relationship skills and product knowledge to support internal clients and embed in technology, transforming business insights into concise deliverables and offering guidance on key product decisions. You will work collaboratively with other analysts, developers, and leaders at all levels, supporting the product development process.

    What will you be doing?

  • Provide customer and product insights to internal data professionals, engineers, and developers responsible for designing, building, and maintaining our loan management platform across goeasy.
  • Provide advice, consultancy and advocacy of our lending systems, knowledge, and standard methodologies across the organization.
  • Facilitate exploration of the product solution and understand the business unit(s) and customers being supported.
  • Collaborate with internal clients to identify and document business requirements and opportunities, and capture and present as epics / user stories.
  • Use various problem-solving techniques (, customer journey mapping, design thinking, business process mapping) and drive conversion into significant actions.
  • Construct framework for test cases (manual or automated).
  • Organize and oversee a repository for knowledge artifacts.

    • What experience do you have?

  • Highly collaborative and comfortable building and growing relationships across a broad set of customers and cross functional teams.
  • Possess strong analytical, communication, and problem-solving skills. Communicate topics, both technical and business to the appropriate audience.
  • Ability to work in an Agile team, applying Agile tools.
  • Experience with Salesforce CRM or similar.
  • IIBA, similar Certification or demonstrated experience.
  • A passion for customer experience, problem-solving and critical thinking.
  • An understanding of UI/UX, and web technologies.
  • Strong self-management, self-pacing, and organizational skills necessary.
  • Experience working in the financial sector an asset, but not required.

    • We offer a Flexible Work Program that provides you the ability to work three days onsite per week , between our Mississauga and downtown Toronto office.

    Internal Applicants: please apply through the link and provide written endorsement from your current manager.

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