Customer Service Representative - London, Canada - Fanshawe College
Description
First SectionPosting Number
- 40913
Requisition Title - Customer Service Representative
Internal Posting Closing Date
External Closing Date
Open Until Filled
- Yes
Campus Location - London
Department - Information & Customer Services (CAS)
Employment Group - Support
Pay Details
Hours of Work per Week
- 3 Monday to Friday 8:30 a.m. to 4:30 p.m.
- These hours could change anytime based on student need, during peak times and based on the operational need of the business.
Summary
Working at Fanshawe CollegeNote**:
This is a full-time temporary Support position until November 17, hours per week).-
Qualifications
- Postsecondary 2year diploma or equivalent in Business, Office Administration, or Public Relations
- Minimum 2 years' experience in a computerized, high traffic, customer service environment, dealing with extensive information
- An equivalent combination of education and/or experience may be considered; preference will be given to applicants meeting the education requirements
- Experience with student registration systems preferred, especially Datatel's Colleague
- Call Centre experience preferred
- Demonstrated strong organizational skills and attention to detail
- Demonstrated ability to work independently and as a team
- Demonstrated excellent verbal and written communication skills
General Information
- While transcripts are not required for the interview, they are mandatory prior to any offer of employment.
- We thank all applicants for their interest; however, only those chosen for an interview will be acknowledged.
- Fanshawe College is an equal opportunity employer. We are committed to equity, value diversity, and welcome applicants from diverse backgrounds.
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