Jobs
>
Ottawa

    Network Support Specialist - Ottawa, Canada - Experience AI Solutions

    Experience AI Solutions
    Experience AI Solutions Ottawa, Canada

    6 days ago

    Default job background
    Description

    Network Support Specialist

    Start Date: As soon as possible

    Type of employment: 12-month contract, renewable

    Clearance required: Top secret (or must be able to obtain Top Secret clearance before starting the contract)

    Location: Ottawa, Ontario (fully onsite)

    Number of Positions: 1

    Language skills: Excellent English language skills, French skills are an asset.

    As a Network Support Specialist, you'll play a pivotal role in ensuring the efficiency and reliability of the network infrastructure. Your expertise will be instrumental in deploying, maintaining, and supporting networking systems to meet operational needs. Regular maintenance and upgrades will fall under your purview, alongside the responsibility of updating operational procedures and documentation as required.

    Principle Duties and Responsibilities:

    · Install, configure, and maintain network devices to uphold optimal performance.

    · Ensure uninterrupted 24/7 availability across all systems.

    · Maintain and test the disaster recovery solution to guarantee seamless operation during emergencies.

    · Implement robust security measures to safeguard systems and execute daily operational controls.

    · Monitor and upkeep security infrastructure, including perimeter access points and intrusion prevention systems, to fortify defenses against threats.

    · Identify and resolve network-related issues promptly through troubleshooting and corrective actions.

    · Offer tier 1 and tier 2 technical support to the Application Support team, ensuring smooth operations.

    · Collaborate with external suppliers as necessary to address network-related requirements and procure necessary resources.

    Education and certifications:

    Bachelor's Degree in Tech./B.E. degree in Computer Science, Computer Engineering, or equivalent in the related field.

    Required Skills:

    · 5+ years of experience managing, supporting, deploying, and implementing Fabric Attached Network infrastructure.

    · 5+ years of experience overseeing, assisting with, and implementing Extreme Networks or AVAYA networking infrastructure.

    · 5+ years of experience managing, supporting, deploying, and implementing network infrastructure in other government organizations with security constraints.

    · 3+ years of experience managing, supporting, deploying, or implementing network deployments with Extreme Management Console (XMC).

    · 5+ years of experience creating, updating, and maintaining technical documentation and network diagrams.

    · Valid CCNA certification or other certifications related to networking infrastructure and network security.

    · CISCO (or other) certifications related to networking infrastructure and network security are highly desirable.

    Spécialiste soutien réseau

    Date de début : dès que possible

    Type d'emploi : Contrat de 12 mois, renouvellable

    Niveau de sécurité : très secret (vous devez être en mesure d'obtenir le niveau de sécurité Très Secret avant de débuter le contract)

    Nombre de postes : 1

    Emplacement : Ottawa, Ontario (sur place seulement)

    Compétences linguistiques : haut niveau d'anglais requis ; français est un atout.

    En tant que spécialiste du soutien réseau, vous jouerez un rôle pivot dans la garantie de l'efficacité et de la fiabilité de l'infrastructure réseau. Votre expertise sera essentielle pour déployer, maintenir et soutenir les systèmes de mise en réseau afin de répondre aux besoins opérationnels. La maintenance régulière et les mises à niveau relèveront de votre responsabilité, ainsi que la mise à jour des procédures opérationnelles et de la documentation au besoin.

    Principales fonctions et responsabilités :

    · Installer, configurer et maintenir des dispositifs réseau pour garantir des performances optimales.

    · Assurer une disponibilité ininterrompue 24h/24, 7j/7 sur tous les systèmes.

    · Maintenir et tester la solution de reprise après sinistre pour garantir un fonctionnement sans faille en cas d'urgence.

    · Mettre en place des mesures de sécurité robustes pour protéger les systèmes et exécuter des contrôles opérationnels quotidiens.

    · Surveiller et entretenir l'infrastructure de sécurité, y compris les points d'accès périmétriques et les systèmes de prévention des intrusions, pour renforcer les défenses contre les menaces.

    · Identifier et résoudre rapidement les problèmes liés au réseau grâce au dépannage et aux actions correctives.

    · Fournir un soutien technique de niveau 1 et 2 à l'équipe de soutien aux applications, en veillant au bon fonctionnement des opérations.

    · Collaborer avec les fournisseurs externes au besoin pour répondre aux exigences liées au réseau et obtenir les ressources nécessaires.

    Formation et certifications : Licence en informatique, en ingénierie ou dans un domaine connexe.

    Compétences requises :

    · Un minimum de 5 ans d'expérience dans la gestion, soutien, déploiement et mise en œuvre de l'infrastructure réseau connectée en tissu.

    · Un minimum de 5 ans d'expérience dans la supervision, l'assistance et le mise en œuvre de l'infrastructure de réseau Extreme Networks ou AVAYA.

    · Un minimum de 5 ans d'expérience dans la gestion, le soutien, le déploiement et la mise en œuvre de l'infrastructure réseau dans d'autres organisations gouvernementales avec des contraintes de sécurité.

    · Un minimum de 3 ans d'expérience dans la gestion, le soutien, le déploiement ou la mise en œuvre de déploiements réseau avec Extreme Management Console (XMC).

    · Un minimum de 5 ans d'expérience dans la création, la mise à jour et la maintenance de la documentation technique et des diagrammes réseau.

    · Certification CCNA valide ou autres certifications liées à l'infrastructure réseau et à la sécurité réseau.

    · Les certifications CISCO (ou autres) certifications liées à l'infrastructure réseau et à la sécurité réseau sont très souhaitables.

  • Innovatia Inc.

    Bilingual Technical Support Specialist

    2 days ago

    Innovatia Inc. Gatineau, Canada

    Innovatia Technical Services Inc. (ITSI), a wholly owned subsidiary of Innovatia Inc., is an industry-leading technology outsourcing support provider with expertise in the telecommunications industry. Operating for over 20 years, we specialize in workflow and knowledge processes, ...

  • Ranovus

    IT Support Specialist

    3 days ago

    Ranovus Ottawa, Canada

    We are looking for an experienced and flexible IT Support Specialist. The IT Support Specialist will be responsible to work with the external IT service provider and provide internal IT support to the company. He/she will support and maintains the company's global IT network infr ...

  • Egg Farmers of Canada

    IT Support Specialist

    1 week ago

    Egg Farmers of Canada Ottawa, Canada

    The IT Support Specialist is responsible for providing comprehensive support for PCs, servers, and network infrastructure. This role involves troubleshooting hardware and software issues, ensuring system stability, and collaborating with cross-functional teams to enhance overall ...

  • CFMWS

    Is - IT Support Specialist

    4 days ago

    CFMWS Ottawa, Canada

    **WHO WE ARE** · CFMWS. A job with purpose. Our 4000+ person strong organization champions a healthy, fun, creative and active lifestyle for Canadian Armed Forces members, Veterans and their families. Help us deliver a variety of recreation and fitness programs, offer family supp ...

  • CaRMS

    IT Support Specialist

    8 hours ago

    CaRMS Ottawa, Canada

    **The opportunity**: · The Canadian Resident Matching Service (CaRMS), located in downtown Ottawa, is seeking a talented, technical, client-centric, IT Support Specialist. Reporting to and under the supervision of the Chief Technology & Innovation Officer, this position is accoun ...

  • Canadian Wildlife Federation

    IT Support Specialist

    6 days ago

    Canadian Wildlife Federation Ottawa, Canada

    Your Connection to Wildlife · As one of Canada's largest not for profit leaders in wildlife conservation, research, and advocacy, we are seeking to fill the following position · IT Support Specialist · **Reports to**: Manager, Data Science and Web Development · Fixed-Term until M ...

  • Canadian Wildlife Federation

    IT Support Specialist

    1 week ago

    Canadian Wildlife Federation Ottawa, Canada

    **_Your Connection to Wildlife_** · - As one of Canada's largest not for profit leaders in wildlife conservation, research, and advocacy, we are seeking to fill the following position _ · **IT Support Specialist** · **Reports to**: Manager, Data Science and Web Development · **Fi ...

  • Elmwood School

    Content Support Specialist

    5 days ago

    Elmwood School Ottawa, Canada

    Elmwood School is a learning community of professionals who are passionate about education and embrace our values of respect, innovation, collaboration, integrity, and responsibility. Each one of us understands the power of our opportunity to inspire and support our students to c ...

  • DNSnetworks Corp

    Technical Support Specialist

    1 week ago

    DNSnetworks Corp Ottawa, Canada

    Salary: 60-70k · The technical support engineer's main responsibilities: · - Evaluate the performance of existing computer systems, plan and direct upgrades and improvements, troubleshoot problems / test and resolve issues. · - Provide recommendations to enhance IT systems and se ...

  • Elmwood School

    Content Support Specialist

    1 week ago

    Elmwood School Ottawa, Canada

    **Mathematics content support specialist (Tutor)** · **Grades 6 - 12** · **Elmwood School, one of Canada's premier girls' schools, provides an outstanding education to over 370 day students from Pre-Kindergarten through Grade 12. An IB World School, Elmwood is located in Ottawa. ...

  • Aspire Software

    Technical Support Specialist

    4 days ago

    Aspire Software Ottawa, Canada

    **Technical Support Specialist - Remote - Canada** · **Vocantas is currently looking to hire a Technical Support Specialist to join our team** · If you are looking for a new challenge and like a high-energy environment working with innovative technologies, then you'll love it at ...

  • Multiview Corporation

    Product Support Specialist

    1 week ago

    Multiview Corporation Ottawa, Canada

    **PRODUCT SUPPORT SPECIALIST (Remote within Canada)** · Reporting to the **Manager, Client Support**, as the **Product Support Specialist** (aka Financial Support Specialist), you are part of our Support team. Acting as the first line of response, you will be responsible for comm ...

  • MED-ENG & PSP - THE SAFARILAND GROUP

    Product Support Specialist

    4 days ago

    MED-ENG & PSP - THE SAFARILAND GROUP Ottawa, Canada

    TOGETHER, WE SAVE LIVES · **Summary**: · The Product Support Specialist coordinates with Med-Eng production facilities and/or performs warranty and non-warranty assessment, repair or reworkon returned Med-Eng products and provides technical support in response to customer and/or ...

  • Nanometrics Inc

    Sales Support Specialist

    4 days ago

    Nanometrics Inc Ottawa, Canada

    **Working Title**: · Sales Support Specialist**Reports to**: · Director of Sales, Seismic Instruments and Systems**Based in**: · Ottawa, ON**Term**: · Full-time**About Us**: · **About You**: · You have exceptional interpersonal skills and the ability to interact successfully with ...

  • Civix

    Client Support Specialist

    1 week ago

    Civix Ottawa, Canada

    Client Support Specialist Our company is seeking to hire a Client Support Specialist to join the Client Services team within our EM Grants Business Unit based in Ottawa, Ontario, Canada. · The EM Grants team has a Grants Management software product that is used by Emergency Manag ...

  • General Dynamics Missions Systems-Canada

    Proposal Support Specialist

    1 week ago

    General Dynamics Missions Systems-Canada Ottawa, Canada

    **Job Description**: · General Dynamics Mission Systems-Canada has an exciting opportunity for a Proposal Support Specialist in Ottawa. This full-time position involves the dual role of proposal coordinator and production. As a Proposal Support Specialist, you will coordinate and ...

  • Elmwood School

    Content Support Specialists

    5 days ago

    Elmwood School Ottawa, Canada

    Elmwood School is a learning community of professionals who are passionate about education and embrace our values of respect, innovation, collaboration, integrity, and responsibility. Each one of us understands the power of our opportunity to inspire and support our students to c ...

  • mdf commerce

    Customer Support Specialist

    2 days ago

    mdf commerce Ottawa, Canada

    **Location: Kanata, ON—Possibility to work from home #LI-Remote** · **mdf commerce Inc **. is an international team of over 700 experts who develop a broad set of SaaS solutions to optimize and accelerate commercial interactions of our B2B and B2G customers. · Working in the epro ...

  • SupportMyMac

    Operations Support Specialist

    1 week ago

    SupportMyMac Ottawa, Canada

    **Providing drama-free Apple IT support to small businesses Looking for a rock star Operations Support Specialist** · **About Us** · At SupportMyMac, we help businesses anticipate and deal with their tech problems so they're free to focus on what they do best · We're looking for ...

  • Xylem

    Customer Support Specialist

    1 week ago

    Xylem Ottawa, Canada

    We're Hiring for a Customer Service Specialist · If you are excited and passionate about helping #LetsSolveWater, consider joining our team today **Xylem**, Inc.** is a leading global water technology company servicing more than 150 countries and is dedicated to solving the world ...